Hi,
What is the make and model of the mouse?
This problem may occur if file is corrupted.
To resolve this problem contact the manufacturer about the availability of an update for the driver.
**http://www.microsoft.com/hardware/en-us/support**
Step 1:
a. Click on Start, click on Control Panel and then click onDevice Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
b. In Device Manager, locate the device under Mice and other pointing devices, and then double-click thedevice name.
c. Click the Driver tab, and then click uninstall Driver.
Note:
Do the same for keyboard drivers locate keyboard drivers in device manager then perform step C.
Step 2:
Now visit the manufacturer's website download the latest driver for the device and install it.