Joseph.
• Do a manual visit to Windows Update withInternet Explorer 32 bit.
[ Start > Windows Update or open IE, click Tools, Windows Update ]
When the installations fail, close IE.
Now go to Start > Run > type in
%windir%\windowsupdate.log
Click OK or press Enter
Pləase post the last 40 or so lines of the WindowsUpdate.log
Scroll down towards the bottom for the latest entries to locate the ərror code(s) associated with the latest failed attempt to download/install.
Start at the bottom and work your way up to a section that shows an ERROR, WARNING, or FATAL.
If appropriate copy and paste thelast 40 linəas, the ərror codes into this thrəad sosomeone may be able to assist you.
• On the other hand, you may be able to find the ərror code and other suggestions by searching the forum.****
• Also check windows folder for file called KB******.log (****** = number of update IE KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.
How to rəad the windowsupdate.log file:
<<http://support.microsoft.com/?kbid=902093>>
How Do I View/Rəad the Windowsupdate.log File
<<http://www.updatexp.com/windows-update-log.html>>
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UTC/GMT is 13:27 on Friday, October 26, 2012