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Original Title: Can anyone tell me if these errors can be fixed?
My computer is taking 15 minutes or more to come up and then it hangs up occasionally. So someone on the forum suggested posting the errors posted in the event viewer in the last 48 hours. Here they are. There is a lot of info so I hope someone knows what they are saying the problem is and how to fix it.
Thank you,
Tony
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 10/4/2012
Time: 3:19:04 PM
User: N/A
Computer: TONYSLAPTOP
Description:
Hanging application msimn.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 73 69 6d 6e 2e msimn.
0018: 65 78 65 20 36 2e 30 2e exe 6.0.
0020: 32 39 30 30 2e 35 35 31 2900.551
0028: 32 20 69 6e 20 68 75 6e 2 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000
Event Type: Error
Event Source: MPSampleSubmission
Event Category: None
Event ID: 5000
Date: 10/4/2012
Time: 2:58:15 PM
User: N/A
Computer: TONYSLAPTOP
Description:
EventType mptelemetry, P1 unspecified, P2 hardeningtelemetry, P3 hardeningtelemetrydisablertp, P4 4.1.522.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6d 00 70 00 74 00 65 00 m.p.t.e.
0008: 6c 00 65 00 6d 00 65 00 l.e.m.e.
0010: 74 00 72 00 79 00 2c 00 t.r.y.,.
0018: 20 00 75 00 6e 00 73 00 .u.n.s.
0020: 70 00 65 00 63 00 69 00 p.e.c.i.
0028: 66 00 69 00 65 00 64 00 f.i.e.d.
0030: 2c 00 20 00 68 00 61 00 ,. .h.a.
0038: 72 00 64 00 65 00 6e 00 r.d.e.n.
0040: 69 00 6e 00 67 00 74 00 i.n.g.t.
0048: 65 00 6c 00 65 00 6d 00 e.l.e.m.
0050: 65 00 74 00 72 00 79 00 e.t.r.y.
0058: 2c 00 20 00 68 00 61 00 ,. .h.a.
0060: 72 00 64 00 65 00 6e 00 r.d.e.n.
0068: 69 00 6e 00 67 00 74 00 i.n.g.t.
0070: 65 00 6c 00 65 00 6d 00 e.l.e.m.
0078: 65 00 74 00 72 00 79 00 e.t.r.y.
0080: 64 00 69 00 73 00 61 00 d.i.s.a.
0088: 62 00 6c 00 65 00 72 00 b.l.e.r.
0090: 74 00 70 00 2c 00 20 00 t.p.,. .
0098: 34 00 2e 00 31 00 2e 00 4...1...
00a0: 35 00 32 00 32 00 2e 00 5.2.2...
00a8: 30 00 2c 00 20 00 75 00 0.,. .u.
00b0: 6e 00 73 00 70 00 65 00 n.s.p.e.
00b8: 63 00 69 00 66 00 69 00 c.i.f.i.
00c0: 65 00 64 00 2c 00 20 00 e.d.,. .
00c8: 75 00 6e 00 73 00 70 00 u.n.s.p.
00d0: 65 00 63 00 69 00 66 00 e.c.i.f.
00d8: 69 00 65 00 64 00 2c 00 i.e.d.,.
00e0: 20 00 75 00 6e 00 73 00 .u.n.s.
00e8: 70 00 65 00 63 00 69 00 p.e.c.i.
00f0: 66 00 69 00 65 00 64 00 f.i.e.d.
00f8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
0100: 4c 00 2c 00 20 00 4e 00 L.,. .N.
0108: 49 00 4c 00 20 00 4e 00 I.L. .N.
0110: 49 00 4c 00 0d 00 0a 00 I.L.....
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 10/6/2012
Time: 8:31:43 AM
User: N/A
Computer: TONYSLAPTOP
Description:
The Themes service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 10/6/2012
Time: 8:30:45 AM
User: N/A
Computer: TONYSLAPTOP
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 1f 02 01 00 00 00 00 00 ........
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 0e 00 00 00 00 @.......
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 00 19 58 8a ......XŠ
0058: 00 00 00 00 a8 86 e9 87 ....¨†é‡
0060: 00 00 00 00 77 3b ee 05 ....w;î.
0068: 28 00 05 ee 3b 77 00 00 (..î;w..
0070: 08 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The laptop described above, bearing a model of 6730b, was returned to full health with no further occurrences of the '.. error was detected on device \Device\Harddisk0\D during a paging operation' event in Event Viewer!
A time consuming but awesome fix for the home team!
~ K.
Tony, et al.,
I had an instance of this error during a Paging operation also and wanted to share with you (and any others) that a '3 Step Scandisk' did not detect and repair the issue. I am running the '5 Step' (more detailed) Scandisk now which includes Windows (XP) checking for lost Blocks and Clusters and recovering them if possible.
The Scandisk is currently in '(stage 5 of 5)' and has completed 22% of the hard drive volume, so I will see if it all works out.
Prior to this I was having a 'No Boot' issue on the laptop. Literally the system was hung up all night long! However, it would Boot into 'Safe Mode' (using the <F8>) key and both files and network resources were accessible from that configuration. So the laptop was definitely NOT unuseable, it was only having a really bad day.
I removed the 'pagefile.sys' file by setting the Virtual Memory to none and then performed a '3 Step Scandisk' on reboot.
Also my initial thoughts included an idea to update the 'Chipset' and 'Storage' Drivers associated with this model of laptop. I did locate and download the files from the manufacturer's Drivers and Support site without difficulty. After installing the Storage Driver and rebooting the laptop, Windows became accessible from an ordinary login (no longer used Safe Mode), so it seemed as though things had improved somewhat. However, the error during a paging operation message was still being logged, so it looked as though I had to continue on and find more 'parts' to a complete solution.
The hard drive on this laptop is protected with Full Disk Encryption, so there is no way to simply Repair Windows using some of the ordinary and common tools.
I am now at 38% complete on the 5 Step Scandisk and errors were identified in '\WINDOWS\system32\wbem...' file with Bad Clusters effecting the file 'PROT_INS.SYS'
On to other tasks for the moment.
Best wishes to all who read this message.
~ K.
Thanks Elizabeth23. I'll follow your instructions and see what the results are.
Tony
run chkdsk
if you have the recovery console installed on your machine great, run it from there.
if not you can burn a cd of the recovery console:
read reply from Elder L.
if not then go to start>run>type in CMD
in command prompt window type in chkdsk c: /r then press enter
when prompted type in Y for yes to run at next restart and then restart computer.
Also clear event viewer first, right click on each heading and choose clear all entries,
you can save them if you desire, that way any errors that come up will be after having run checkdisk.
you can view report at Event Viewer, Applications, Winlogon.
