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I DO NOT WANT TO BUY A PHONE FROM YOU!!! I AM TRYING TO GET YOUR PHONE NUMBER!!!
YOU REALLY HAVE DUMB PEOPLE WORKING FOR YOU WHO SET UP THIS WEBSITE!!! YOU'RE NOT GETTING
WHAT YOU PAY FOR AND NEITHER AM I??? THE WHOLE WORLD HAS GONE TO THIS NON-PERSONAL, NON-PROFESSIONAL, & NON-WORKING SYSTEM OF "ASK QUESTION HERE", AND GET WRONG ANSWER OR NO ANSWER!
All I wanted was a human being on the phone that I can understand who doesn't live in India or China!!! Whatever happened
to "AMERICANS" filling America's jobs???? All of those good principles have been flushed down the toilet! You cannot understand
one word coming out of your employee's mouths and they cannot understand us, the customer! Let me guess. You save money by
shipping our jobs overseas and elsewhere so you don't have to pay "workman's comp, and higher wages, taxes, etc. etc.
Well, let me be the first to say that your "system" is NOT WORKING!!!
All I wanted to do was download your free "Virus protection package for Windows 7 Home Premium"!! And this is what I have to go
through!!! This feels like someone pulling my teeth with NO NOVOCAINE!!! You can't even give me the phone number on your website!!! You give 1-800-MICROSOFT. I can't dial letters, duh!!!
I have a nice phone which doesn't have the "old" number and alpha" characters spread across 9 numbers!!! Each of my keys has
a separate alpha character and/or symbol! Duh!!! Could you get with the 20th Century here in technology? Besides, most companies who want my business, don't make it impossible to find them or their phone number for support!!! They actually "give us" the full number for support. hello
Earth to Microsoft! Since your virus protection is free, why won't you make it work?? It told me to contact you!!! Ha!!!
I don't see that happening!!!
This is a peer supported forum and we don't work for Microsoft. We're users who volunteer to assist others with problems. Instead of ranting and raving on this forum you could have asked for assistance.
But you preferred a different approach so here's the information you requested:
Call Microsoft Customer Service direct - 1-800-642-7676 - hours 5 AM til 9 PM PST time (USA).
Contact Microsoft Customer Service
http://support.microsoft.com/kb/295539
Microsoft Support - Contact Us
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Phone Numbers for Microsoft Technical Support
http://support.microsoft.com/kb/319726/en-us
Microsoft - Contact Us by Email
http://support.microsoft.com/contactus/cu\_sc\_selector\_email?ws=support%2csupport
Microsoft Security Essentials Feedback: https://feedback.microsoftsecurityessentials.com/
And please use another antivirus program (instead of Microsoft Security Essentials) if you wish to do so. Here's some information that might help you decide which program you wish to use:
http://www.techsupportalert.com/best-free-anti-virus-software.htm
http://www.av-comparatives.org/
http://www.dslreports.com/forum/r25776413-2011-Anti-Virus-Poll
http://ask-leo.com/viruses\_how\_do\_i\_keep\_myself\_safe\_from\_viruses.html
http://www.westcoastlabs.com/realTimeTesting/article/?articleID=1
Good luck....