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Import/Export buttons missing from Windows Contacts. How do i get them back?

Anonymous
2012-10-12T14:44:48+00:00

I'm using Windows 7 Home Premium 64 bit.  I usually log in as  Admin.  When I go to Windows Contact, the menu has: Organize, Include in Library, Share with, Burn and New Folder.  The Add New Contact, Import and Export buttons are missing.  How do I get them back?

Windows for home | Previous Windows versions | Apps

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Anonymous
2012-11-20T14:34:39+00:00

Thanks but your answer didn't help.  Reading other forums, I discovered it had something to do with how I had Explorer set up.

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  1. Anonymous
    2013-01-15T17:02:54+00:00

    Hi,

    Please follow the steps to fix the issue:

    a. Right click on and empty area of the right side of the contacts window,

    b. Click Customize this Folder, in the template drop down list,

    c. Select Contacts and click the apply to all subfolders check box.

    Thank you

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  2. Anonymous
    2013-01-06T04:46:55+00:00

    I have this problem too.  Unfortunately, the Contacts window does not give the "customize this folder" option when I right click.  If I try that on a regular folder, I do see that option, but the pull-down does not have Contacts as an option.

    I have another computer where the Contacts folder properly has the Import/Export etc. buttons.  However, the right click acts the same on that computer as well: no customize option on Contacts, and no Contacts choice on a regular folder.

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  3. Anonymous
    2012-11-29T18:01:45+00:00

    Hi,

    Thank you for your reply.

    Let us know whether the issue is resolved or you need any further assistance. If the issue is still not resolved, I'll be glad to assist you further.

    Thank you.

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  4. Anonymous
    2012-10-13T08:38:12+00:00

    Hi,

     Thank you for visiting Microsoft Community.

    From your description, I understand that you are unable to add, import and export Windows contacts as the buttons are missing.

    If Import/Export buttons is missing, your Contacts folder has apparently switched from it's proper default template.

    1. Right click on a blank area of the right pane, and select "Customize this folder".
    2. In the pull-down box  select "Contacts" then click ok.

    Also see:

    Import, export, or change the format for contacts

    http://windows.microsoft.com/en-us/windows7/Import-export-or-change-the-format-for-contacts

    Managing your contacts

    http://windows.microsoft.com/en-US/windows7/Managing-your-contacts

    Post back with more details.

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