Either the installation program is damaged, or more likely a third party app is preventing it running correctly eg third party maintenance utilities or security software
Try a clean boot http://support.microsoft.com/kb/929135 then installing
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i get this error when trying to uninstall/repair programs with windows installer
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Either the installation program is damaged, or more likely a third party app is preventing it running correctly eg third party maintenance utilities or security software
Try a clean boot http://support.microsoft.com/kb/929135 then installing
Hi,
Thank you for the reply.
I would have you check the Windows Installer Service.
Step 1:
2. Scroll down and find the Windows Installer. Double-click “Windows Installer” in the Services list.
3. On the General tab, make sure the service is started under “Service status”.
4. If the service is not already running, under Service status, click Start, and then click OK.
Step 2: Unregister and re-register the Windows Installer
1. Click on Start, in the start search box, type MSIEXEC /UNREGISTER, and then click OK .
2. Click on Start, in the start search box, type MSIEXEC /REGSERVER, and then click OK . After you run this command, the operation is complete.
Please post back if you are still experiencing the issue. I will be glad to provide you with the additional options available that you can utilize to get the issue resolved.
I preformed both steps you listed and received the error again
Hi,
Thank you for posting your query in Microsoft community!
I would have you perform the disk clean up and try to uninstall/repair the file and check.
Delete files using Disk Cleanup
http://windows.microsoft.com/en-IN/windows7/Delete-files-using-Disk-Cleanup
Also refer:
How to troubleshoot problems when you install or uninstall programs on a Windows-based computer
http://support.microsoft.com/kb/2438651#appliesto
Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:322756 (http://support.microsoft.com/kb/322756 / ) How to back up and restore the registry in Windows.
Please post back if you are still experiencing the issue. I will be glad to provide you with the additional options available that you can utilize to get the issue resolved.
We look forward to hearing back from you.
Didn't work.