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ATAPI iHAS124 B ATA (code 39)

Anonymous
2013-01-18T17:41:38+00:00

How do I fix this issue with my cdrom drive: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)?"  I have tried to unistall/reinstall also have tried updating of course and when I update I get this message: "Windows has determined that the driver software is up to date."

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-01-19T06:12:12+00:00

    Hi,

    From your issue description, I understand that You are getting Error code 39. The drivers for CD rom drive is corrupted**.**Please let me know if you are not facing this issue.

    I would suggest you to try the steps from the following link:

    Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

    http://support.microsoft.com/kb/982116

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:Back up the registry in Windows 7

    Hope this information is helpful and do let us know if you need further assistance with Windows in future. We will be glad to assist.

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  1. Anonymous
    2013-01-19T19:17:08+00:00

    This worked fine! Lower Regesitry had to be deleted thanks a lot!

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  2. Anonymous
    2014-09-04T06:07:31+00:00

    I'm seeing "code 19"

    after a major problem with itunes yesterday, a message flashed saying the device had corrupted software, would repair, then the download stopped... the  problem was corrupted software on the ipod or itunes, problems so often after updates, sigh......

    today, computer does not see cd/dvd drive

    ATAPI  iHAS124 B ATA,

    I can't find software drivers for the device and I'm reluctant to download from any site that is not the manufacturer

    MS tells me

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    and that the drivers are up to date....

    I'm an amateur with computers

    what is the easiest way to fix this?

    I have win 7 64 bit...

    initially the first link (http://support.microsoft.com/kb/982116) did not open, msg said it no longer existed, now it opened... will look at that too Fix it says there is no problem... 

    thank  you.....

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