Stopped working: Problem Event Name: CLR20r3

Hi,

Thank you for posting the question on Microsoft Community forums. As per the description, you are getting an error message “Neat has stopped working”. Let’s analyze and identify the cause of the issue.

1.        Which are the programs that you are facing this issue with?

2.       Does this error occur when you launch a specific program or randomly?

Method 1:

Step 1: Safe modeBoot your computer in safe mode and check for the issue.

To start your computer in Safe mode

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2: Clean boot

If you do not face the issue in safe mode, then put your computer in clean boot and check for the issue.

**** How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/kb/929135

Note: Once you are done with clean boot, please follow step 3 **** in the article to put your computer back to normal startup.

Method 2:

I would suggest you to open the program in administrator mode and check.

Refer an article from Neat help center:

Neat Has Stopped Working

http://neatreceipts.custhelp.com/app/answers/detail/a_id/301

Method 3:

Step 1: If the issue still persists, you may uninstall the program and check with the issue.

Uninstall or change a program

http://windows.microsoft.com/en-IN/windows7/Uninstall-or-change-a-program

If the issue do not persists, you may re-install the program with the help of Microsoft Fixit.

Step 2:

Fix problems with programs that can't be installed or uninstalled

http://support.microsoft.com/mats/program_install_and_uninstall/

You may re-install the program and check.

I would also suggest you to post the question in a different department for further assistance:

http://community.neat.com/neat/topics/

Hope this information helps. Please reply with the status so that we could help you further.