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Can't uninstall Apple Software Update program, getting error "There is a problem with this Windows installer package."

Anonymous
2012-09-24T03:06:07+00:00

I need to uninstall Apple Software Update program but can't.  Message reads: "There is a problem with this Windows installer package.  A program requirement for this install to complete could not be run. Contact your support personnel or package vendor.  I have Windows 7 Professional.

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Anonymous
2012-09-24T03:36:22+00:00

I need to uninstall Apple Software Update program but can't.  Message reads: "There is a problem with this Windows installer package.  A program requirement for this install to complete could not be run. Contact your support personnel or package vendor.  I have Windows 7 Professional.

Hi, CA Bill,

Start the Windows Installer service.

  1. Click Start, type Services.msc and press [ENTER]
  2. Double-click Windows Installer.
  3. Set the Startup type of Windows Installer to Manual.
  4. Click Start to start the service. Note down the error message if any.
  5. Click OK.

Retry uninstalling Apple Software

If the above fails, use CCleaner's uninstaller

http://www.piriform.com/ccleaner/screenshots

Refer to the below link for assistance -

For removing and reinstalling iTunes from windows 7 -

http://support.apple.com/kb/HT1923

Contact Apple support website for additional assistance on the issue:

http://discussions.info.apple.com/index.jspa

OR **http://www.apple.com/support**

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24 additional answers

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  1. Anonymous
    2013-01-08T01:30:00+00:00

    I went to programs and features repaired that 'apple software update' then clicked uninstall and it's removed. Hope this helps.

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  2. Anonymous
    2014-03-21T18:38:49+00:00

    JUst Repair it then uninstall it..

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    7 people found this answer helpful.
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  3. Anonymous
    2014-01-29T12:36:05+00:00

    This worked for me.

    Download the Microsoft Windows installer cleanup tool and manually remove the Apple software Update program.  http://www.majorgeeks.com/mg/getmirror/windows\_installer\_cleanup\_utility,1.html

    Be careful. Any app you uninstall with this tool is gone forever and will have to reinstalled if you accidentally remove one.

    Be sure you remove all the apps associated with iTunes including:

    1. iTunes
    2. Apple Software Update
    3. Apple Mobile Device Support
    4. Bonjour
    5. Apple Application Support (iTunes 9 or later)
    6. Quick Time

    Download and run a new iTunes installer. The iTunes associated apps will be re installed. Quick Time may have to be re installed separately.

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  4. Anonymous
    2012-10-14T06:53:04+00:00

    Update, I downloaded and ran CCleaner with the same result.

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