How to ask a question in forums:
**http://support.microsoft.com/kb/555375**
You can start here: https://consumersecuritysupport.microsoft.com/ (which will lead to the paid support options of http://www.answerdesk.com if you are in the US)
In other regions not served by the link above, go here: http://Support.microsoft.com/security and go to the “assisted support” or contact us menu.
This web site - http://www.bleepingcomputer.com - contains details for many of the common infections, often immediately after they began to appear in the wild, and instructions are provided for how to remove the infections using their malware removal guides. They also have forums where you can seek help from people who specialize in malware removal.
This may also be helpful - How to get rid of malware:
Try Hitman Pro Trial Version: http://www.surfright.nl/en/hitmanpro This program may be run from a flash drive. You may need to run it in Safe Mode or Safe Mode With Networking.
And/or
Try TDSS Killer: http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller TDSS Killer may be run from a flash drive. You may need to run it in Safe Mode or Safe Mode With Networking.
-steve