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Windows 8 will not load LX3000 headset

Anonymous
2013-01-07T14:12:00+00:00

Does anyone know how to get windows 8 to accept microsoft LX3000 headset? It will not accept the disc nor a downloaded driver from microsoft. Put in the disc and load it and it comes up with something like "Cannot accept this product as yet please try again later"

I use the headset on my pc and it is fine and use it on other pcs and laptops and it is just plug in and go, but on new Samsung series 3 laptop with windows 8, nothing, sound just still comes through speakers and I need the headset to work. HELP PLEASE!!!!

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-01-08T08:01:44+00:00

    Hi David,

    Thank you for posting in the Microsoft Community.

    We apologize that you are facing issue with the headphones compatibility.

    I’m glad to provide you with these methods which might help you to troubleshoot the issue.

    Method 1: Download the drivers for Windows 7 and install in Compatibility mode for Windows 8.

    a.       Download the drivers from manufacturer’s website.

    http://www.microsoft.com/hardware/en-in/p/lifechat-lx-3000/JUG-00005#support

    b.      Long press or right click the driver installation file and select Properties then tap or click the Compatibility tab.

    c.       Check the option Run this program in compatibility mode.

    d.      Tap or click the drop down box and select a previous operating system, then tap or click OK.

    e.       Try installing the driver again.

    http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

    If method 1 doesn’t help, follow method 2.

    Method 2: Set the Headphones as default and check.

    a.       Right click on the volume icon in the system tray and then click "Recording devices".

    b.      Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

    c.       Right click on Headphone and then click "Enable".

    d.      Highlight the microphone and then choose "Set as Default Device".

    e.       Click Apply and Ok.

    Hope this helps. Please get back to us if the issue still persists. We are here to assist you.

    4 people found this answer helpful.
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  2. Anonymous
    2014-05-10T09:09:11+00:00

    Hello John,

    Please follow these simple steps.

    Before you perform these steps, please make sure your Microsoft Lifechat LX 3000 Headsets are plugged in.

    1. Go to you volume icon and Right click on it.
    2. Select Playback devices.
    3. Select Headset Earphone and set it as default.
    4. Click OK and then APPLY.

    Its simple, no software needed.

    2 people found this answer helpful.
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  3. Anonymous
    2015-02-19T18:56:11+00:00

    Hi, I'm having same problem. There is no advice or instructions on packaging. The 'properties' box does not show the information you are mentioning. I have windows 8, and I've done the download for windows 7, just not working at all. So frustrating, please help.

    1 person found this answer helpful.
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  4. Anonymous
    2013-12-31T00:16:57+00:00

    I cannot istall  this headphone program  to my Dell laptop,,,  it's installed ok on my desk top   but will not open the CD      Paul

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  5. Anonymous
    2013-03-20T14:16:03+00:00

    Thanks very much Method 2 worked for me. I have looked all over and spent about three hours on this issue and found nothing until this advice. But who would  know to do this series of steps? I am a former MSFT employee and am very loyal to the Company and its great products but sometimes they make things difficult.

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