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TSSTCORP CDDVDW SH-S223B DVD+RW DRIVE MISSING?

Anonymous
2012-12-24T16:49:06+00:00

TSSTCORP CDDVDW SH-S223B  DVD+RW drive  is having issues and its not on my computer the driver is saying its unplugged error 43  and Its not on my computer panel.

I can understand its a windows 7 driver and below but since i have been updating windows 8 pro  using windows update. It disappeared  without a warning , It also seams that the driver  is not compatible  with windows 8 when I updated it. At this moment I got a disc that is now stuck,  I uninstall the driver has it come up with this error 43 and I hope that Microsoft can fix this issue in their next update.

Even if my DVD+RW is still plugged in, Windows 8 pro will not pick up the hardware or reinstall the driver, the driver manager has no driver for my DVD+RW in the list for e.g.

from

Matthew

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-12-24T17:28:45+00:00

    Hi,

    Code 43

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff538971(v=vs.85).aspx

    Code 43 troubleshooting

    http://pcsupport.about.com/od/errorc/a/code-43-error.htm

    Was this from a Upgrade to Windows 8 or did you wipe out the old OS and do a full

    installation? If this was an upgrade there may have been an incompatible CD/DVD

    program being carried over, especially check startup. Or maybe you installed a CD/DVD

    which caused the problem. If you suspect it was an Update use Control Panel - Windows

    Updates - lower left Installed Updates - Uninstall the suspected update.

    Check the Compatibility Center to see if the drive is compatible :

    Windows Compatibility Center

    http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/Home?Language=en-US

    Check with the System Maker's Support, their on-line documentation and driver/firmaware,and ask in their forums (if any) about any known issues.


    From the DeskTop - WINKEY + D while on the Start Screen to access the DeskTop :

    WINKEY + X  OR  place the mouse in the lower left corner and Right Click - Command Prompt (ADMIN)

    Enter the below (or COPY and PASTE ) :

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    REBOOT 

    (from AtishayMSFT)


    Use this - and you may need to use it again after trying the methods below.

    What if a device isn't installed properly? (Run the Hardware and Devices troubleshooter)

    http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

    ================================================

    Do these to clear corruption and repair/replace damaged/missing system files.

    From the DeskTop - WinKey + X - Command Prompt (Admin)

    SFC /scannow

    (space between C and / )

    Then run run CheckDisk  - chkdsk /r  (the /r includes /f parameter checks)

    WinKey + X - Command Prompt (Admin)

    chkdsk /r

    (space between k and / )

    Or run CheckDisk from within Windows 8 :

    Improve performance by optimizing your hard drive - see "To repair a drive"

    http://windows.microsoft.com/en-US/windows-8/improve-performance-optimizing-hard-drive


    WinKey + X - Control Panel

    Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's

    Tab - click Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive -

    UNINSTALL - REBOOT this will refresh the default driver stack

    ====================================================

    If needed :

    Try doing a "Refresh your PC without affecting your files" (or changing your personal

    settings) or even a Restore.

    Windows 8 includes special methods to Refresh (keep files and settings)  or a Reset

    (new install removing all).

    How to restore, refresh, or reset your PC

    http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

    How to create a system image to refresh your Windows 8 PC

    http://support.microsoft.com/kb/2748351

    How to Refresh Windows 8

    http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

    How to Reset Windows 8

    http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html

    =====================================

    More expert help with CD/DVD drive issues available here :

    Forums - a lot of real expert help

    http://club.myce.com/

    CD/DVD units

    http://club.myce.com/f61/

    Hope this helps.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

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  2. Anonymous
    2012-12-25T01:19:27+00:00

    i Got it working for a while after I check the inside of my Tower, then it restarted a error 45 asking me to reconnect  again please note I do not think  it's compatible  as its a windows 7 driver  as I am also having the same problem with a webcam, ( Life cam VX-1000).

    Its not a good idea  as they are both been check and plugged in properly, The DVD+RW  is plugged in and checked as I never touched it

    If users are having similar problem  please take notes as some hardware will not be compatible with Windows 8 Pro  or windows 8  check sites and your inside the tower  and wires  as it may follow  theses reasons:

    1 drivers

    2 software

    3 OS (Operating System)

    4 connection issues

    5 check the driver manager  for hidden drivers  as it may lead you to know  what is not connected even if you know it is connected)

    yours Matthew

    please also take Rob Brown - Microsoft MVP advise as well but you may not need to do  the following above

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  3. Anonymous
    2012-12-24T17:49:00+00:00

    its not a  Upgrade  it was a full version  of   windows 8 pro  thanks for asking my cd/dvd+rw is now saying its not connected error 45

    1 person found this answer helpful.
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