Share via

USB HOST CONTROLLER ERROR 31.

Anonymous
2013-01-05T04:18:40+00:00

New out of the box tonight. Isnt finding my WD external drive. Tried updating drivers and it tells me they are all up to date. Please Help Intel WiUSB USB-IF xHCI Host Controller error 31

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

15 answers

Sort by: Most helpful
  1. Anonymous
    2013-01-08T12:53:44+00:00

    Hi,

    the Installation of "Intel Wireless Display Application; Version  V3.5.40.0" solved the Problem.

    Please check your current Intel Driver Installation via:

    http://www.intel.com/p/de_DE/support/detect/wireless-Display

    Maybe this helps you, as it helped me.

    Michael Schulz

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2013-01-06T20:27:31+00:00

    This problem is date sensitive.  Today is 1/5/2013 so I changed the date to 12/5/2012 and restarted the computer and everything was as it was when I looked at the Device Manager prior to new years.  I changed the date back to 1/5/2013 and the code 31 come back on the "USB-IF xHCI USB Host Controller."  Also it should be noted that the USB 3 driver disappears and reappears with the change of the date. 

     

    Yes, shure it's really a date sensitivity problem. Crazy.

    I did the same as quoted above and set the system date to 05. December 2012 on my ASUS ZENBOOK UX31A, restarted and went back to the device manager.

    The Problem has gone! Both Intel WiUSB devices looked fine, no Errors anymore.

    Both "USB-IF USB 3.0 Hub" and USB-IF xHCI Host Controller appeared without any errors.

    Is there any solution in work that fixes the 2013 problem on Win 8 systems?

     I can't work on with last year 2012 to fix it, as anyone can understand! ;-)

    Thanks for any help

    Michael Schulz

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2013-01-05T17:02:47+00:00

    Hi wiscomad,

    Thank you for choosing Windows 8 and joining us on our community.

    From your description, I understand you get Intel WiUSB USB-IF xHCI Host Controller error 31.

    Could you answer few questions to understand the issue well:

    1.       What is the make and model of your computer?

    2.       Is it a USB 2.0 device or USB 3.0 device?

    3.        what is the model number of the WD external drive?

    I would suggest you to follow these methods to fix the driver related problem.

    Method 1:

    Run Hardware and Devices troubleshooter

    Follow these steps to run Power troubleshooter.

    a.       Press Windows key + W and type troubleshooting.

    b.      Select Troubleshooting.

    c.       Select view all on the top left corner.

    d.      Run Hardware and Devices troubleshooter.

    Method 2:

    I would suggest you to uninstall all the USB drivers listed in device manager and then restart your computer.

    Follow these steps to uninstall the USB drivers.

    a.        Press Windows key + X key and click on Device manager.

    b.       Search for Universal Serial Bus Controllersand expand it.

    c.        Right-click on the USB driver and click on Uninstall.

    d.       Uninstall each one of the drivers listed.

    Now restart the computer to reinstall all the drivers.

    Reference:

    Install USB 3.0 and other USB devices

    http://windows.microsoft.com/en-US/windows-8/install-usb-3-usb-devices

    Hope it helps. For any Windows related queries feel free to get back to us.

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2013-01-06T21:18:06+00:00

    P.S.:

    In Addition you get these error messages two times on each Startup of system, in the event log when date is set to e.g. 06. January 2013:

    Dem Computer wurde (vom DHCP-Server) keine Adresse aus dem Netzwerk für die Netzwerkkarte mit der Netzwerkadresse 0xC485084A15BA zugewiesen. Fehler: 0x79. Der Computer versucht, weiterhin selbständig eine Adresse vom Netzwerkadressserver (DHCP-Server) abzurufen.

    After setting date to e.g. 05. december 2012 these errors also disappear from event log. 

    Kind regards

    Michael Schulz

    Details from Event log:

    System
    - Provider <br> --- --- <br><br><br><br> [ Name] Microsoft-Windows-Dhcp-Client <br> --- --- <br><br><br><br><br> [ Guid] {XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX} <br> --- ---
    EventID 1001 <br> --- ---
    Version 0 <br> --- ---
    Level 2 <br> --- ---
    Task 3 <br> --- ---
    Opcode 75 <br> --- ---
    Keywords 0x4000000000000001 <br> --- ---
    - TimeCreated <br> --- --- <br><br><br><br> [ SystemTime] 2013-01-06T20:49:13.227727800Z <br> --- ---
    EventRecordID 1044 <br> --- ---
    Correlation <br> ---
    - Execution <br> --- --- <br><br><br><br> [ ProcessID] 932 <br> --- --- <br><br><br><br><br> [ ThreadID] 2836 <br> --- ---
    Channel Microsoft-Windows-Dhcp-Client/Admin <br> --- ---
    Computer MyComputer <br> --- ---
    - Security <br> --- --- <br><br><br><br> [ UserID] X-X-X-X <br> --- ---
    - EventData
    HWLength 6
    HWAddress C485084A15BA
    StatusCode 121
    0 comments No comments
  5. Anonymous
    2013-01-06T05:53:30+00:00

    This problem is date sensitive.  Today is 1/5/2013 so I changed the date to 12/5/2012 and restarted the computer and everything was as it was when I looked at the Device Manager prior to new years.  I changed the date back to 1/5/2013 and the code 31 come back on the "USB-IF xHCI USB Host Controller."  Also it should be noted that the USB 3 driver disappears and reappears with the change of the date. 

    I have a Toshiba Satellite P875-S7310 with USB-3 hardware.  I searched forums for the problem and from comments of others, the problem occurs in other makes of computers.  In my opinion (and others) it is a Windows 8 problem.

    I suppose Intel could have a "date" problem in the hardware but they appears to be saying that it is software.  We need to have a white paper on this problem from Microsoft certifying that the problem is not Windows 8 or Windows 8 driver problem.

    Rob Umberger

    0 comments No comments