Hi ,
Thank you for choosing Windows 8 and we are glad to assist you.
From your description, you are unable to connect to the Wi-Fi network from the Windows 8 computer.
You might be facing the issue due to several reasons like network adapter issues, driver issues, hardware or software issues.
Here is how to find out if airplane mode is on or not.
a. Press Windows key+I and select Network.
b. Now you will be able to see airplane mode settings.
Note: You will not see an Airplane mode option if you are connected to a wired, Ethernet-based network.
I would suggest you to follow these methods and check.
Method 1:
I would suggest you to go through the link and follow the steps given. Here is the link for your reference.
Wired and wireless network problems
http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab5&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Method 2:
I would suggest you to go through the link and follow the steps given. Here is the link for your reference.
How do I fix network adapter problems?
http://windows.microsoft.com/en-US/windows-8/fix-network-adapter-problems
Method 3:
Uninstall the network drivers and install them in Windows 7 compatibility mode.
Step 1:
Follow these steps to uninstall the network drivers.
a. Press Windows key + X key and click on
Device manager.
b. Search for Network Adapters and expand it.
c. Right-click on the network adapterand click on Uninstall.
Step 2:
Go to manufacturer’s website and download the drivers for Windows 7 as HP does not have drivers for Windows 8 and install them in Windows 7 compatibility mode.
Follow the steps to install the drivers in Compatibility mode:
a. Right click the driver installation file and select Properties then tap or click the Compatibility tab.
b. Place a check in the Run this program in compatibility mode for box.
c. Tap or click the drop down box and select a previous operating system, then tap or click OK.
Reference:
Why can’t I connect to a network?
http://windows.microsoft.com/en-US/windows-8/cant-connect-to-a-network
Why can’t I find a wireless network?
http://windows.microsoft.com/en-US/windows-8/cant-find-wireless-network
What's new in networking?
http://windows.microsoft.com/en-US/windows-8/whats-new-in-networking
Hope it helps. For further Windows related queries feel free to get back to us.