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tdi.sys BSOD

Anonymous
2013-01-21T13:44:26+00:00

Im getting BSOD 4 times/week, iv checked with windbg and cant see what the problem is. 

Anyone help?

Here is the dump file if it helps!      thx.


ADDITIONAL_DEBUG_TEXT:

You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: TDI

FAULTING_MODULE: fffff80003007000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7933e

READ_ADDRESS: unable to get nt!MmSpecialPoolStart

unable to get nt!MmSpecialPoolEnd

unable to get nt!MmPagedPoolEnd

unable to get nt!MmNonPagedPoolStart

unable to get nt!MmSizeOfNonPagedPoolInBytes

fffffa80088ea000

FAULTING_IP:

TDI+11f5

fffff880`010321f5 488b440af0      mov     rax,qword ptr [rdx+rcx-10h]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000302deec to fffff80003085fc0

STACK_TEXT:

fffff8800a0c54a8 fffff8000302deec : 0000000000000050 fffffa80088ea000 0000000000000000 fffff8800a0c5610 : nt+0x7efc0

fffff8800a0c54b0 0000000000000050 : fffffa80088ea000 0000000000000000 fffff8800a0c5610 0000000000000000 : nt+0x26eec

fffff8800a0c54b8 fffffa80088ea000 : 0000000000000000 fffff8800a0c5610 0000000000000000 fffff88002d0044f : 0x50

fffff8800a0c54c0 0000000000000000 : fffff8800a0c5610 0000000000000000 fffff88002d0044f fffffa8005435830 : 0xfffffa80`088ea000

STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP:

TDI+11f5

fffff880`010321f5 488b440af0      mov     rax,qword ptr [rdx+rcx-10h]

SYMBOL_NAME:  TDI+11f5

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  TDI.SYS

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner


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  1. Anonymous
    2013-01-24T12:57:39+00:00

    Sorry cant do it cause i cant find any "Export" or "File" button.

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  2. Anonymous
    2013-01-23T01:11:51+00:00

    Please type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. Please upload to your Sky Drive, share and post a link here.

    What is the precicise version of AVG you have?

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  3. Anonymous
    2013-01-22T15:54:15+00:00

    Here are my specs :

    OS Microsoft Windows 7 Ultimate

    6.1.7601 Service Pack 1 build 7601

    Motherboard:  Asrock m3n78d

    CPU:  AMD Phenom(tm) II X4 955 Processor, 3400 Mhz, 4 Cores

    GPU: Nvidia GeForce GTX 560

    Memory:  4 Gb Corsair 1600 mHz

    Dump file:

    https://skydrive.live.com/redir?resid=2CA0C000304A4C04!183&authkey=!AFu5xZrW4uBQgd8

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  4. Anonymous
    2013-01-22T11:06:50+00:00

    Please post a copy of your dumpfile as shared file to your Sky Drive with a link here.

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    For advice on how to configure your system to create dump files please read:

    http://support.microsoft.com/kb/254649

    The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. Please upload to your Sky Drive, share and post a link here.

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  5. Anonymous
    2013-01-22T10:29:22+00:00

    Hi,

    Thank you for posting your query in Microsoft Community!

    As per the description, you are receiving BSOD (Blue Screen of Death) and receiving error codes BUGCHECK_STR 0x50.

    To help you suggest steps to resolve the issue, I would appreciate if you could answer the following questions:

    1.       What is the make and model of the computer?

    2.       Have you made any software or hardware changes on the computer prior to the issue?

    Follow the suggestions listed below for a possible fix:

    Method 1: I would suggest you to follow steps from the article mentioned below and check if that works.

    Resolving stop (blue screen) errors in Windows 7

    **http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7**

    **Method 2:**From safe mode, you may also run System File Checker [SFC] scan on the computer which will replace the missing or corrupt files & check if the issue persists.

    a.       Type ‘cmd’ in start search box. Right click on cmd in the Program list and then select the option Run as administrator.

    Note: If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

    b.      Type the following command, and then press ENTER:

    sfc /scannow

    For more information refer to this article:

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

    http://support.microsoft.com/kb/929833

    Hope this information helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.

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