how do I set up my gateway to be touchscreen

Hi Laquanda,

 Thank you for posting your query in Microsoft Community.

From your issue description I understand that you are unable to use the touch screen option on the gateway.

In order to make a laptop touch enabled the gateway  needs to have a supporting hardware  for it .

In order to help you better please provide us the following information:

1)      What is the model number of the gateway?

To fix the issue with Touch screen in gateway you can follow these steps:

Method 1: Run the hardware troubleshooter and check if that helps.

Follow these steps to run the troubleshooter.

a) Press the ‘Windows + w’ and type ‘troubleshooting’ in the search and press enter.

b) Click on View all in the left pane.

 c) Click on ‘Hardware and Devices’ and click on ‘next’ to run the troubleshooter.

Method 2: Follow the mentioned steps to enable Touch tab if it is disabled:

a) Navigate to Start screen. In the Start screen, click on

 b) Control Panel tile.

c) In control panel Window, Scroll down and tap on the “More Settings” option.

d) Old Control Panel window will open.

 e) Next, go to Hardware and Sound and after that click on Pen and

f)Touch option. Pen and Touch window will open.

 g) Now, in the Pen and Touch window, navigate to Touch tab option. Check whether Use your finger as an input device box is unchecked, if so uncheck it. Then press

 h) Apply and then OK.

Method 3: Download and install the touch driver in compatibility mode.

Follow these steps: Step 1: You may download the latest touch driver for Gateway PC for from the link: http://support.gateway.com/us/en/product/default.aspx

Step 2: After above step install the drivers for the touch driver in Windows 7 compatibility mode and check if that helps.

Follow these steps:

a. After downloading the touch drive from the computer manufacturer’s website.

b. Right-click on the driver and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.

 d. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

If the issue still occurs, you may contact Gateway support for further assistance. http://support.gateway.com/support/ask_gateway.aspx?cmpid=supportnav

http://support.gateway.com/support/ask_gateway.aspx?cmpid=supportnav

 For your reference have a look at the link:

 “Touch and pen settings: Frequently asked questions”

http://windows.microsoft.com/en-US/windows-8/touch-pen-settings-frequently-asked-questions

For any Windows related assistance in the future, feel free to contact us and we will be glad to help.