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TOUCHPAD SUDDENLY NOT WORKING on Samsung NP700Z3C

Anonymous
2013-01-01T21:14:53+00:00

Hello ,

I wonder if anyone can point me towards a solution.

I have a Samsung NP700Z3C 14inch notebook with Windows7 64bit,8gig.

I sometimes use a mouse sometimes I use the touchpad.Today for some unknown reason and without me doing anything the touchpad has stopped working;it goes without saying that when I connect my wireless mouse all works well so I guess is the touchpad driver or settings etc.......Can anyone help here? Is most annoying as I do use it a lot and there's no apparent reason for it to have stopped......heeeeellllp !!!!

Ty  :)

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-01-03T19:33:53+00:00

    Hi,

    Glad to have helped. Sounds like you did some good troubleshooting!

    Take me tonight to the river,

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

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  2. Anonymous
    2013-01-03T13:55:47+00:00

    Hi ,

    Thanks a lot.

    I did system restore and that sorted the problem :0)

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  3. Anonymous
    2013-01-01T21:30:31+00:00

    Hi,

    Try System Restore back to before that happened :

    How to Do a System Restore in Windows 7

    http://www.sevenforums.com/tutorials/700-system-restore.html

    You may have inadvertently hit a Hotkey that disables the TouchPad.

    Check with System maker's support, on-line documentation, and/or forums as there probably are

    Hotkeys that enable and disable the touchpad functions.

    Settings for TouchPad are in Control Panel - Mouse (there might be several tabs with TouchPad entries)

    and some have a utility that loads in Notification Area near clock on lower right.

    Samsung - Support - click the "Laptop" link under "Office"

    http://www.samsung.com/us/support/main/supportMain.do

    Samsung - Visit Your Country Site

    http://www.samsung.com/us/common/visitcountrysite.html

    ===================================================

    If needed : (make sure you have rebooted at least once if the above did not work)

    Control Panel - Device Manager - Mice and Pointing Devices - Double Click on Touch Pad - Driver's

    Tab - Click Update Driver (this is may not do anything as MS is far behind certifying drivers), now

    RIGHT CLICK on TouchPad and UNINSTALL.

    Then go to USB Controllers and UNINSTALL EVERYTHING except the category itself (all in it). REBOOT

    This will refresh the TouchPad Driver and the USB Stack. This does not stop the touchpad from working.

    Here is the similar procedure in XP, Windows 7 and Vista's is the same except we need to clear the specific device if present.

    http://support.microsoft.com/kb/310575

    Then go to System maker's site and get the latest touchpad drivers.

    Download - SAVE - go to where you put it - Right Click on - RUN AS ADMIN.

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

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