Dymo Label Writer400 turbo not working

Hello, SandyBritt!

Make make sure you do the following:

 - log in as administrator;

 - install the latest Windows updates;

 - uninstall all DYMO software and re-start the computer;

 - download DYMO Label 8.4.2: http://download.dymo.com/software/win/dls842setup.exe;

 - run the installer as administrator;

 - only connect the printer when prompted at the end of the installation.

Hi SandyBritt,

Thank you for the reply. You don’t have to uninstall the network adapter driver but you can uninstall and reinstall Label Writer400 turbo printer drivers in Windows 7 compatibility mode. Follow these steps:

Step 1:

Uninstall Dymo Label Writer400 turbo printer drivers driver. Follow the steps:

a.       Move the mouse to bottom left corner and right-click on the ‘Start icon’.

b.      Select ‘device manager’.

c.       Expand ‘Printer’ and right-click on ‘printer driver’ and select ‘uninstall’.

Step 2:

Download and install the latest network adapter drivers in Windows 7 compatibility mode and check if that helps. Follow these steps.

a.       Download the LabelWriter 400 Turbo Label Printer driver from the link.

http://sites.dymo.com/Support/Pages/ProductDetails.aspx?MainTab=1&Tab=1&ProductID=69110(DYO)

b.      Right-click on the driver and click on ‘properties’

c.       Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.

d.      Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope the information helps. If you need further assistance, please reply. We will be happy to help you.

Thank for for the attempt.

I tried Method 1 already, but Windows doesn't find the Dymo printer.

Regarding Method 2, I have a new machine with W8, and I don't know how to put the machine in Windows 7 compatibility mode.  I'm pretty hesitant to uninstall a network adapter driver anyway without being pretty sure how to reinstall it (which I'm not).

How do I even put my machine in W7 compatibility, and just as important get back out of it?

Sorry for what may seem like a very basic question.

Hi SandyBritt,

I will help you resolve issue with Dymo Label Writer400 turbo. Please reply to this question to help you better.

·         Have you made any recent changes to the computer prior to this issue?

·         Do you get any error message?

I’m glad to provide you with these steps which will help you to resolve the issue with Dymo Label Writer400 turbo.

Method 1:

Run the printer troubleshooter and check if that helps. Follow these steps to run the troubleshooter.

a.       Press the ‘**Windows + w’**and type ‘troubleshooting’ in the search and press enter.

b.      Click on View all in the left pane.

c.       Click on ‘Printer’ and click on ‘next’ to run the troubleshooter.

Method 2:

If the issue still persists, uninstall and reinstall the Dymo Label Writer400 turbo printer drivers in Windows 7 compatibility mode and check if that helps. Follow these to steps:

Step 1:

Uninstall network adapter driver. Follow the steps:

a.       Move the mouse to bottom left corner and right-click on the ‘Start icon’.

b.      Select ‘device manager’.

c.       Expand ‘Printer’ and right-click on ‘printer driver’ and select ‘uninstall’.

Step 2:

Download and install the latest Dymo Label Writer400 turbo printer drivers in Windows 7 compatibility mode and check if that helps. Follow these steps.

a.       Download the LabelWriter 400 Turbo Label Printer driver from the link.

http://sites.dymo.com/Support/Pages/ProductDetails.aspx?MainTab=1&Tab=1&ProductID=69110(DYMO)

b.      Right-click on the driver and click on ‘properties’.

c.       Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.

d.      Click on ‘Apply’ and click ‘OK’ and run the file to install it.

For your reference, follow the steps in the link:

“Fix printer problems”

http://windows.microsoft.com/en-IN/windows/printer-problems-in-windows-help#fix-printer-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope the information helps. If you need further assistance, please reply. We will be happy to help you.