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How to fix several error messages in Windows 7 Home 64bit?

Anonymous
2012-12-19T05:02:03+00:00

I have read several articles on re-installing and/or repairing Windows 7 Home 64-bit and i have not been successful.

I have created in the past a. System Repair disk and  b. Macrium boot disk

They havent let me repair the OS.

When I insert the Repair Disk in the DVD drive i get the following error message “System Repair Disk could not be created. The parameter is incorrect (0x80070057)

The same previous Repair disk would not open Windows and after a long freeze over a basic Windows blue screen it gives the following error message: “error 0x4001100200001012”

This is a Dell computer that came with an OEM Windows Home 64-bit with only a DVD reading

“Operating System Already Installed on your computer – Reinstallation DVD Windows 7 Home Premium 64-Bit”

When installed on the DVD driver (D:/) the DVD says “Windows is loading.... after 5 minutes it does not open and it gives me the following error message: “Windows has encountered a problem communuicating with a device connected to your computer. Error can be caused by a recent device you may have installed or having disconnected a device while it was running etc etc)

The error message summarizes as

“ Status: 0x00000e9

Info: an unexpected I/O error has occurred”

I am totally confused for not being able to progress in solving my problems with Windows OS.

Maybe with all this mess some of you can make some sense as to what is going on with the OS on my HDDs (more than one)

I do have the key numbers from the original Microsoft OS.

  1. Is there any easy way to obtain an ISO image from Microsoft to re-install from a fresh OS copy?
  2. It there any other simple way to start fresh instead of dealing with all these error messages?

I would really appreciate a simple step by step guide to deal with my issues.

Thank you kindly

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-01-06T10:07:15+00:00

    usasma, Thank you for responding.

    Sorry that I had to travel for the Holiday Season period,

    I am now back and willing and ready to put the effort necessary to solve these issues I have with the help of knowledgeable persons like you seem to be.

    I have put all Hard Drives to test -including one SSD drive- with Dell Diagnostics. My computer is a Desktop PC Dell Studio 540..

    All Disks passed the tests flawlessly

    I do have one working Hard Drive with the OS loaded on it, which I am using now to write this post

    Could I get a copy of the full OS from any partition?...  What should I be l;ooki9ng for and how do I install it in other HDDs?

    Hope you read this and respond whenever you are able to..

    Thank you kindly.

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  2. Anonymous
    2012-12-19T14:38:48+00:00

    There's no easy way to fix this issue without dealing with the error messages.  You can purchase a new hard drive and that may fix your problems - but that could also just be a waste of time and money, so we'll need to test the possibilities first.   But, we can take you step-by-step through the diagnostics and repairs of most computer problems - and we'll be here if you have any questions.

    An I/O error is often because of a failing hard drive.  I'd suggest that you start with a free, bootable hard drive diagnostic (run on ALL hard drives):  http://www.carrona.org/hddiag.html

    There are lot's of other possibilities here, so try this first and let us know what happens.

    If that passes, then try the rest of the free, bootable diagnostics here:  http://www.carrona.org/initdiag.html

    The DVD that reads “Operating System Already Installed on your computer – Reinstallation DVD Windows 7 Home Premium 64-Bit” is your recovery disk - so you don't need to download another copy of the OS from the web.

    Should this be a bad hard drive, then you'll have to:

    • install another hard drive
    • install Windows on it (from the recovery disk)
    • install your drivers (from the Dell website for your system)
    • get all windows updates (to include SP1)

    Let us know the results of the diagnostics and we'll move on from there.

    1 person found this answer helpful.
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  3. Anonymous
    2014-07-15T03:27:33+00:00

    I have the same problem with my Windows 7 64-bit repair disk.  I used it once and it worked great.  I was really impressed.

    I tried to use it again and the error 0x4001100200001012 was displayed.

    I am not having any problems with the regular boot just the repair disk boot.

    I am going to try the solution submitted by Amrita M and will let you know how it turns out.

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  4. Anonymous
    2013-01-11T12:09:00+00:00

    Hi,

     

    Thank you for posting your query in Microsoft community!

     

    Do you have Windows 7 installation disc?

     

    To install a copy of Operating system you will need to have a windows disk with a valid product key.

     

    You cannot install the same product key on multiple hard drives.

     

    To transfer the files please refer the link below:

    Windows Easy Transfer

    http://windows.microsoft.com/en-IN/windows7/products/features/windows-easy-transfer

     

     

    Transfer files and settings from another computer

    http://windows.microsoft.com/en-IN/windows7/transfer-files-and-settings-from-another-computer

     

     

    Please post back if you are still experiencing the issue. I will be glad to provide you with the additional options available that you can utilize to get the issue resolved.

     

    We look forward to hearing back from you.

    Thanks Abdul. R for responding

    I was not aware that you could not have the OS in more than one HDD providing they are used within the ONE COMPUTER that came with the Windows 7 Home 64-bit OEM version from Dell.

    So I had installed it in more than one HDD from the 7 I have connected to the PC.. Including my first and only SSD The reason I did more than one OS install was in case of major failurre from the original HDD that came with the Dell Computer.

    Of all of them HDDs I an only left with one HDD that is booting now. And after bypassing an error message that reads:"Windows has encountered a problem communicating with a device connected to your computer

    Status: 0xc00000e9

    Info: An unexpected I/O error has occurred.

    Even after that if i hit the option to "enter" windows boots.

    The one and only HDD that lets me boot windows is that one: a 2TB 2001FASS Western Digital Caviar Black.

    The other drives are:

    • 160 GB  SSD Intel Series 320
    • 1 TB 1002FAEX WD Caviar Black
    • 2TB 20EARS WD Green
    • 2 x 500GB WD5000AAKS Caviar  Blue
    • 1.5 Samsung HD155UI
    • 1TB Hitachi HDS721010CLA332

    Having said all of this i would like to:

    First and foremost fix the error on the only one HDD that boots.

    Second of all to install the OS on the SSD (if I am to remain with just one OS installed I want it on the SSD)

    What I do have as tools are:

    All the original CDs that Dell sent me which did includeA. what they callRe-Installation DVD Windows 7 Home 64-Bit`of the OS already installed on your computer and B. Drivers

    I also made Recovery Disks (1 an  2) as soon as I got the PC -as suggested by Dell-

    I also made a Windows 7 ISO fille which i thought would allow me to load a fresh install for Windows 7 Home 64bit together with my original KEY CODE for my paid OEM version.

    In fact i have one Windows 7 64-bit ISO file in a re-writable DVD and another Windows 7 64-bit ISO file on a 8GB pen drive.

    I was unable to use any of them to recover the OS. Unfortunately I  am not very savvy in dealing with these technical issues.

    None of that was useful to try and recover the HD that would not boot, and the ones that have no OS on them cannot be accessed either.

    So that is my situation. Could you help me to get pass the ``I am stuck`situation

    Thank you again.

    Every disk has its own error message. I dont think i would be able to fix any of that. So I would not mind reformatting those actually I am resigned to do it -if I have to-

    Awaiting your reply now.

    Thank you kindly.

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  5. Anonymous
    2013-01-08T07:25:40+00:00

    Hi,

    Thank you for posting your query in Microsoft community!

    Do you have Windows 7 installation disc?

    To install a copy of Operating system you will need to have a windows disk with a valid product key.

    You cannot install the same product key on multiple hard drives.

    To transfer the files please refer the link below:

    Windows Easy Transfer

    http://windows.microsoft.com/en-IN/windows7/products/features/windows-easy-transfer

    Transfer files and settings from another computer

    http://windows.microsoft.com/en-IN/windows7/transfer-files-and-settings-from-another-computer

    Please post back if you are still experiencing the issue. I will be glad to provide you with the additional options available that you can utilize to get the issue resolved.

    We look forward to hearing back from you.

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