Share via

windows media player XP

Anonymous
2012-11-25T20:40:49+00:00

windows media player XP...........trying to play my vids.  darn thing opens, then closes right away.  how to fix?  thanks

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

8 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2012-12-28T19:04:57+00:00

    did you follow the instructions from Smittychat?

    Have you ensured your system is clean?

    Avg is notorious for messing up windows, but run scans and ensure nothing is found

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2012-12-09T18:14:44+00:00

    Hi, Meo,

    Have you installed Service Pack 3?

    Start > Right click on Computer

    Under System you will see which service pack you have installed

    Go to Start and type CMD

    Press Enter

    Type sfc /scannow

    Press Enter

    Note:  There is a space between sfc and /scannow

    http://support.microsoft.com/kb/929833

    Press Windows Key + R to open Run box

    Type devmgmt.msc

    Click the + next to Sound, Video and game controllers

    Right click on the driver and select Uninstall

    Close device manager

    Reboot computer and Windows will reload the driver

    Retry media player

    If all fails, uninstall WMP, reboot your computer and reinstall WMP 11

    http://windows.microsoft.com/en-US/windows/download-windows-media-player

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2012-11-26T03:41:57+00:00

    need more information please:

    1. any error messages?
    2. look in Event Viewer(start, control panel, administrative tools, Event Viewer), for any errors in the time frame if the issue.

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.

    4, What is your current antivirus?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2012-12-28T18:44:40+00:00

    no error messages.  using AVG & malwarebytes

    Was this answer helpful?

    0 comments
  5. Anonymous
    2012-12-28T18:44:00+00:00

    OS Name Microsoft Windows XP Home Edition

    Version 5.1.2600 Service Pack 3 Build 2600

    OS Manufacturer Microsoft Corporation

    System Name MARY-454619F673

    System Manufacturer ATI___

    System Model AWRDACPI

    System Type X86-based PC

    Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2667 Mhz

    BIOS Version/Date Award BIOS for Intel GC11010N.86A.0306.2006.0210.1125, 2/10/2006

    SMBIOS Version 2.3

    Windows Directory C:\WINDOWS

    System Directory C:\WINDOWS\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

    User Name MARY-454619F673\Mary

    Time Zone Eastern Standard Time

    Total Physical Memory 1,024.00 MB

    Available Physical Memory 434.84 MB

    Total Virtual Memory 2.00 GB

    Available Virtual Memory 1.96 GB

    Page File Space 2.26 GB

    Page File C:\pagefile.sys

    Was this answer helpful?

    0 comments