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Prefetch form and Dummy Form are preventing my pc from turning off

Anonymous
2013-01-25T00:28:16+00:00

I just got a windows 8 pc, however, everytime I try shutting off my pc it says Prefetch form and Dummy form are preventing my pc from shutting down and then it shuts down all of a sudden. I can't find anything on my pc named Prefetch form and Dummy form. I have Norton Anti virus working and it always say it doesn't detect any threats. Anyone got an idea?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-01-29T04:30:03+00:00

    Same problem here...  Drives me crazy!  I have to shut down the computer every time or it hangs up the computer after a wake up.

    HELP!

    200+ people found this answer helpful.
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  2. Anonymous
    2013-02-02T20:14:20+00:00

    I am having the same exact problem you are, and it is very frustrating.  Have you found a solution yet?

    30+ people found this answer helpful.
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  3. Anonymous
    2013-02-10T02:26:23+00:00

    Yea! I found the answer! It turns out it's a poorly written Acer program called:  Acer Instant Update

    Uninstall that and it should get rid of it.

    Source: Acer Forums http://community.acer.com/t5/Acer-Notebooks-Netbooks/What-is-iuemailoutlookagent-Which-many-times-try-to-prevent-me/td-p/3515

    20+ people found this answer helpful.
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  4. Anonymous
    2013-01-25T04:28:18+00:00

    10+ people found this answer helpful.
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  5. Anonymous
    2013-02-11T08:46:41+00:00

    really? does it really solve the problem?

    are there any cons when uninstalling Acer Instant Update? 

    What does it do? I've trying googling it but can't find anything relevant.

    5 people found this answer helpful.
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