How to turn ON or OFF the Mouse Controls in Laptop and how do I get rid of add-ons and toolbars like conduit, friend checker and mind spark?

Hi,

Thank you for asking your question in Microsoft Community.

Quick questions:

1. Which version of web browser are you working on?
2. What is the make and model of the laptop?

Case 1:

Mouse, touchpad, and keyboard problems can have a number of causes:

·         Cables that aren't connected properly

·         Incorrect device settings

·         Missing updates

·         Corrupted or incompatible drivers

·         Hardware problems

At first, you may check the status of the devices by following the steps mentioned below:

a.  Click Start, type Device Manager in theStart search box and hit Enter.

b.  Locate Mice and other pointing devices and expand the same.

c. Click on Pointing device and check for the status.

Method 1:

To enable touchpad try these steps:

a.       Click Start and select Control Panel.

b.        Select Mouse.

c.        Click Device Settings.

d.       Select the touchpad device.

e.        Click Enable.

Note: The above steps are generic to any laptop model. Settings may vary for your laptop model.

Method 2:

If enabling touchpad does not help, you may go ahead and uninstall the touchpad drivers and re-install the same again.

To uninstall touchpad drivers,

a. Click Start, type Device Manager in the Start search box and hit Enter.

b. Locate Mice and other pointing devices and expand the same.

c. Right-click the Touchpad driver and select uninstall.

d. Restart the computer, if prompted.

Additionally I would suggest you to refer to the following link.

**http://windows.microsoft.com/en-US/windows/help/mouse-touchpad-and-keyboard-problems-in-windows**

Case 2:

Now for the toolbar issue, if you are using Internet Explorer follow these methods:

Method 1:

If an unwanted toolbar does appear in Internet Explorer, you can disable it using the Add-on Manager. Sometimes, however, the problem may be more persistent. If the problem persists, start Internet Explorer in No Add-ons mode and then use the Add-on Manager to disable all add-ons that you have not intentionally installed.

You may refer to the following link for more information:

Manage add-ons in Internet Explorer

http://windows.microsoft.com/en-US/internet-explorer/manage-add-ons#ie=ie-8

Method 2:

Most toolbars can be removed via Add or Remove programs.

Uninstall or change a program

http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program

Method 3:

You may also use the specific toolbar removal tool to uninstall or remove the toolbar from the computer.

Disclaimer:

Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

Please post the outcome and let us know if you need assistance on Windows.

We will be happy to help.