Hi Fwffeh,
Step 1
Since you were unable to get the option to boot in safe mode I would suggest you to follow the steps below and check if you can get the option to boot in Safe mode.
- Power on the computer and keep tapping F8 key.
- In the boot device select hard drive and press enter.
- Immediately start tapping F8 key.
- You should see the option to boot in safe mode.
- Once you see the option to boot in safe mode select it and press enter.
Check if you can boot to the desktop and perform a system restore from Safe mode.
Step 2
You may access the link below and follow the steps and try to boot the computer in last know good configuration and check if it works.
http://windows.microsoft.com/en-US/windows7/Using-Last-Known-Good-Configuration
Step 3
Run chkdsk on your computer and check if it helps you fix the issue.
- Boot the computer from Windows 7 disk.
- To run check disk you need to restart the computer and boot into WINRE mode (Windows Recovery Environment).
- You will have to select repair your computer.
- Select command prompt.
- Type the command <tt>chkdsk C: /f /r and press enter</tt>
Hope this helps. Let us know the results.
Thanks and Regards,
Srinivas R
Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.