How to fix blue screen BUGCODE_USB_DRIVER caused by usbhub.sys+12a60

Hi,

Be sure to check with the System maker's Support (or motherboard maker for custom systems)

and their forums (if any) for known issues.

Check these KB Articles which "might" apply.

Stop 0xFE Resuming from Sleep or Hibernate with USB Streaming Device

http://support.microsoft.com/kb/974303 

"Stop 0x9F" or "Stop 0xFE" error on a Windows 7-based or Windows Vista-based computer that

uses certain AMD USB EHCI host controllers

http://support.microsoft.com/kb/982091 

"STOP 0x000000FE" error in Windows 7 or in Windows Server 2008 R2 when the computer enters

or resumes from sleep (S3) or from hibernation (S4)

http://support.microsoft.com/kb/974410 

Those and 4 other KB Articles are available (as of the date of this reply)

http://support.microsoft.com/search/default.aspx?mode=a&query=0x000000FE&spid=14019&catalog=LCID%3D1033&res=10 

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Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't start Windows.

http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

You can troubleshoot these yourself using BlueScreenView, MyEventViewer and the other methods

in this thread. Be sure to use MyEventViewer to check at the times of the BSOD's or within a second

before them to see if anything is helpful in the Event Viewer. Top 3 replies (+1 other).

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990 

We can analyze the minidumps if you make them available from the SkyDrive or other file

sharing sites (such as MediaFire). If you have problems uploading the minidumps copy

them to the Desktop or the Documents folder and upload them from there.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files.

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

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Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.

(also Windows 7)

http://www.winvistatips.com/disable-automatic-restart-t84.html

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Although the Bug Check 0xFE: BUGCODE_USB_DRIVER does usually indicate hardware it could easily

be a USB device attached and not System USB hardware. And you can never really rule out drivers.

BCCode: FE    0x000000FE  <-- read this linkhttp://www.faultwire.com/solutions-fatal\_error/BUGCODE-USB-DRIVER-0x000000FE-\*1251.html?order=date

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Is this a Upgrade installation of Windows 7 or did Windows 7 come on the system from the factory?

A possible cause could be Windows Updates, especially drivers. Even drivers not usually thought of as

USB related, such as video/display, network (NIC & WiFI), and others, can be the cause.

Norton especially, McAfee, Kaspersky, SpyBot, Adaware and others could be causing or have a role

in this issue. Try uninstalling them to see if that helps. Use their maker's Removal Tools and/or

special instructions. (Antivirus/antispyware/security programs.)

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Remove ALL USB devices from the computer. Be sure to check for updated drivers for ALL USB

devices.

References to Vista also apply to Windows 7.

Do these to clear corruption and repair/replace damaged/missing system files.

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html

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Then lets refresh the USB Stack

Control Panel - Device Manager - click anywhere in the blank/white area - then VIEW - Show

Disabled Devices - look everywhere (except USB Controllers) for any hidden/disabled devices 

(may have none or more than one) and Right Click on it - UNINSTALL.

Control Panel - Device Manager - USB Serial Controllers - RIGHT CLICK on EVERYTHING and

UNINSTALL all except the category itself - REBOOT - this refreshes the driver and the USB stack

This KB shows the XP how to and the Vista and Windows 7 methods are identical

http://support.microsoft.com/kb/310575

Here is a utility to help but do the above 1st.

USBDeview is a small utility that lists all USB devices that currently connected to your computer,

as well as all USB devices that you previously used. Run it Options and check the 1st three

choices to see if any are there.

http://www.nirsoft.net/utils/usb\_devices\_view.html

You would remove all instances of the devices then reboot.

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If needed try both of these :

Tips for solving problems with USB devices - and a Mr Fixit

http://windowshelp.microsoft.com/Windows/en-US/Help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

Hardware devices not detected or not working - Mr Fixit

http://support.microsoft.com/gp/hardware\_device\_problems 

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After the above attach one USB device at a time to see if any cause the issue.

Hope this helps.

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Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Hi Cilenx,

Thank you for posting your query in Microsoft Community Forums.

Based on the issue description I understand that you receive Blue Screen of Death on Windows 7 computer.

I understand it must be frustrating, but rest assured, we are here to help you and guide you in the right direction.

To troubleshoot this BSOD, I would suggest you to try these methods and check if it helps.

Method 1

Update the chipset, video card, display and network adapter drivers to the latest by visiting the computer manufacturer’s website.

Update a driver for hardware that isn't working properly

Update drivers: recommended links

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Method 2

Refer the below mentioned link for more information.

Resolving stop (blue screen) errors in Windows 7

Hope it helps.

Keep us posted if you face any issues related to Windows in future. We will be glad to help you.