Hi,
Welcome to the Microsoft Community. As per the description you are unable to access Logitech wireless combo mk330.
· Do you get any error message?
I will help you with this issue. I would suggest you to follow these methods.
Method 1: Run the hardware and device troubleshooter.
Method 2: Update the latest software/drivers for the combo from the manufacturer’s website.
Logitech® Wireless Combo MK330
Refer the manual for more information. You may contact Logitech support for more information.
Logitech® Wireless Combo MK330
Hope this helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.