Hi Nthao,
Welcome to Microsoft Community and thanks for posting the question.
Based on the description provided, it looks like you are trying to Windows XP Operating System.
It would be great if you could answer these questions in order to assist you further.
1. Which version of Windows Operating System is installed on your computer?
2. Which programs are you referring to?
OEM: Original Equipment Manufacturer, or OEM, manufactures products or components that are purchased by another company and retailed under that purchasing company's brand name.[1] OEM refers to the company that originally manufactured the product. When referring to automotive parts, OEM designates a replacement part made by the manufacturer of the original part
COA: Certificate Of Authenticity, It verifies that the copy you have is genuine.
Hope the information provided is helpful.
In case you have any questions regarding Windows operating system please post on Microsoft Community Forums and we will be glad to help.