Share via

rii mini wireless keyboard windows xp wont install usb 2.4 ghz reciever

Anonymous
2012-06-29T06:30:16+00:00

i bought a new rii mini wireless keyboard it came with a 2.4 ghz dongle reciever and windows xp wont install the reciever, it is meant to grab it as an hid device but it dosnt? what can i do or where can i get a driver that will work?   ******@hotmail.com

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2012-07-19T18:52:59+00:00

Hi,

  1. Did you check the device manager and see what error the device shows?
  2. Did you try in a different USB port?

Refer the steps from these articles:

Why doesn't my computer detect my new USB device when I'm running Windows XP or Windows Server 2003?

http://support.microsoft.com/kb/314634

Advanced troubleshooting tips for general USB problems in Windows XP

http://support.microsoft.com/kb/310575

Was this answer helpful?

0 comments

10 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-02-21T00:50:00+00:00

    i got it fixed, i powered off my desktop and removed all connections input output and only put the main ones back on, ok then i  ean a new hardware app for each of the new hardware  , came to the keyboard and i had to specify the winsows32 driver imf for hid devices it found all the drivers it needed, i hope everyone realizes if your usb stops responding, it can be that it just needs a hardware reset as i first described, it starts all usb off refreshed, it works for me so now i have used it on a few machines i got it in my brain permanantly      ernie wain

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2012-07-09T00:51:17+00:00

    Do you happen to know the keyboard model number? I'm looking on the Rii mini keyboard website, and it looks like there are only three models currently being sold, and there is only one that specifies that it works in a PC operating system.

    The Rii Touch N7 which is "Compatible with all major operating systems and game consoles"

    There is also the Rii Touch 330 - "Compatible with Xbox 360, PS3, and other gaming consoles" and "Windows Mobile and Android Phones"

    And the Rii Touch 240 - "Perfect for large TVs and projector screens"

    So first of all, you'll want to make sure you have that first one I listed.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-07-07T01:16:51+00:00

    i have installed usb devices on all my computers and laptops but i bought this  usb rii mini wirless keyboard 2.4 ghz for my desktop, it wont load any drivers for it, i dont know who the parent company is for it tho, my laptop loads it no problem im running windows xp 32 in all my computers ok, i just cant get it working??? i have tried and tried it wont load it as an hid device as it is meant to, so i dont know wot i can try next?? i would apreciate any help from you or the forum, it is getting on my nerves now ha ha it may end up thru the window soon ha ha , thanks for your help ok   ernie wain

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-06-29T20:25:05+00:00

    Hi,

    1. Did you make any changes on the computer prior to the issue?
    2. Do you receive any error message on the computer?
    3. Were you able to install other USB devices on the computer?

    You may install the drivers\software from the manufacturer website to check.

    http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

    Was this answer helpful?

    0 comments