Mouse single click randomly acts as a double click

Hi,

Thank you for posting your query on Microsoft Community Forums. We are here to assist you with all your Windows related issues.

You have mentioned that when you right or left click on the mouse once, it behaves like a multiple clicks. This happens randomly and also it seems like the more you use the mouse, the more aggressive this behavior gets. Please do reply with the answers to these questions for a better understanding.

1.       What is the make and model of your mouse device?

2.       Does this happens with all the applications on your computer or is it specific to a particular application?

3.       What is the status of the mouse device shown in the Device Manager?

4.       Have you made any recent changes on the computer prior to this issue?

This might be either due to the changes in some mouse settings or might be due to some software conflicts.  In order to resolve this issue, I would suggest you to follow these methods to isolate the exact root cause of this issue and check if that help.

Method 1: Verify your clicking method

Make sure that you are performing a true single physical click. A single-click occurs when you press and release a mouse button one time.

Method 2: Test the mouse in multiple programs

Close all programs and test for the problem on the desktop and in other components of Microsoft Windows, such as Control Panel or Microsoft Windows Explorer.

 If the problem only occurs in a particular program, then we need to troubleshoot that program. The program may be using customized mouse commands.

Let’s now check if this issue is caused by any incorrect mouse settings set in the computer. We can change the mouse settings to the default settings, if we have an option for that in the mouse properties in Control Panel.

Method 3: Set all the Mouse Settings to default.

To do this, you may follow these steps and let’s know the result.

a)       Press “Windows Logo” + “X” keys on the keyboard and select “Control Panel” from the menu.

b)       On the top-right corner of the “Control Panel” window, change the option “View by” to “Large icons”.

c)       Click on the “Mouse” icon to open the “Mouse Properties” window.

d)       In the Mouse Properties window, click on “Default” button, if available, for all its settings.

e)       Click on “Apply” and then “Ok”.

Let’s also check if the issue occurs in Safe Mode and if it does not occur, then let’s also perform a clean boot and check.

Method 4: Check the issue in Safe Mode and perform a Clean Boot.

Step 1: Boot the computer in Safe Mode and check if the issue persists.

In Windows, we can start the computer in different advanced troubleshooting modes to find and fix problems on the PC. One of such troubleshooting mode is Safe Mode. Here we start Windows with a minimal set of drivers and services. Please refer the steps in this link to boot the computer in safe mode:

http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

 If the issue does not occur in safe mode, then you may boot the computer back to the normal mode and then perform a clean boot to check if the issue is caused by any software conflicts. This might resolve the issue.

Step 2: Perform a Clean Boot and find out which application/service is causing this issue.

A clean boot helps to eliminate software conflicts and to determine what is causing the problem. Perform a clean boot on the computer by following the steps given in the link:

http://support.microsoft.com/kb/929135

Follow all the steps given in this link and try to figure out the application or service causing this issue.

Note: After you have finished troubleshooting, refer the article “How to reset the computer to start as usual after troubleshooting with clean boot” for Windows 8, given under the section “More Information” to reset the computer to start as usual from the above link.

Let’s also check if this issue is caused by any malicious software infections in the computer. To check that, let’s run a scan using the Microsoft Safety Scanner.

Method 5: Run Microsoft Safety Scanner and check if there are any infections in the computer.

I would also suggest you to check if the computer is infected by any malicious software. For this let’s try running the Microsoft Safety Scanner and then check the issue. You can download and run the Safety Scanner from this link:

http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: When running a scan using an Anti Virus program, any data files that are infected may be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope this helps. If this issue persists, please do get back to us with the results of the above troubleshooting methods and with all the additional information. We will be glad to help you further.

Did you ever find a solution for this? It's driving me crazy.

Found that if I switch the mouse button configuration primary click from Left to Right, apply & OK. Use it for a few times; then go back & alter the mouse button configuration back from Right to Left, apply & OK. Then the problem is solved.

Hi Rajesh,

1) I use Logitech Mouse M100 (http://www.logitech.com/en-in/product/6540?crid=7)

2) Yes, it happens in all the applications. But I have noticed it go crazy while I was playing a game (DirectX + 3D games)

3) Device status: This device is working properly.

4) Upgraded to Windows 8

Method1: I am very sure that I click only once. To prove my point, when I right click to open a context menu in any program, it keeps opening and closing several times while I keep the right button pressed. (this is a new symptom I have been getting recently)

Method2: It behaves the same in all programs. And as I said, it is mostly noticable while playing games as with most other programs, I use keyboard.

Method3: While writing this response, I noticed I had not tried method 3. I went to " Mouse" dialog and noticed there was no "Default" option there. So, I increased the speed, saved and set it back to default value and saved. And the right click context menu issue disappeared (for now).

Method4:

Step1: For 10 minutes that I tested for this behavior in Safe Mode, I could not reproduce it. I really went crazy with clicking and tested by performing operations that require double-clicks. I also did a lot of dragging and selecting which is the most annoying problem area with this behavior but it could not be reproduced.

Step2: Right before restarting the machine in "Safe Mode", I had disabled all startup programs as directed in "Clean Boot" guidelines. So, when I rebooted from Safe Mode and started up windows "Normally", it was a "Clean Boot". I used it for a couple of days without any of the annoying symptoms until today. Today's when it went crazy with right clicks and context menus.

Method5: Microsoft Safety Scanner detcted nothing.

So, to summarize, I started facing the issue again, couple of days after applying Method 4. But, as I said, when I changed the mouse speed settings and set them back again, it went aways. At least for now.

Also, you should know that I have been facing this issue at work as well. But in there, it has not been much aggresive as it is on my personal machine.

I am a programmer. Usually, Visual Studio, SVN, Mercurial and other tools are installed on my machine. Even my personal machine. Could any of these tools be messing with the mouse? Is there a way to find these possible conflicts?