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Silverlight.msi file missing?

Anonymous
2013-02-07T18:02:21+00:00

O.k, for the 900th time!

I barely know how to use my computer, so any answer in PLAIN ENGLISH would be just fine.

I'm trying to install Silverlight, but the "silverlight.msi" file cannot be found on hard drive.

This is my 4th try...and I mean MAJOR effort, hours and hours.

So where is this file?

If I need to install visual basic blah blah blah just say so.

Thanks,

Charlinhos

Windows for home | Other | Apps

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  1. Anonymous
    2013-02-08T14:31:12+00:00

    Hi Charlinhos,

    Thank you for asking!

    You have issues in installing Silverlight.

    To assist you better, we need more information.

    Which version of Operating System are you using?

    To work with Silverlight installation issues, I would suggest you to refer to the site:

    How to clean a corrupted Silverlight installation and then reinstall Silverlight

    http://support.microsoft.com/kb/2608523

    Disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows XP

    http://support.microsoft.com/kb/322756/

    **http://windows.microsoft.com/en-US/windows7/Back-up-the-registry**

    http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

    For any Windows related issuefeel free to contact us.

    30+ people found this answer helpful.
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  2. Anonymous
    2013-02-11T05:47:09+00:00

    Solution:

    I ran Revo Uninstaller Pro, and cleaned out a gazillion items in the registry left over from the unistall.

    Then, Siverlight installed perfectly.

    Charlinhos

    3 people found this answer helpful.
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  3. Anonymous
    2013-02-11T17:24:15+00:00

    Hi Charlinos,

    Glad to know that you have sorted out the issue. Your efforts to resolve this problem is very much appreciated.

    Please feel free to reply, in case you face any other issues with Windows in future.

    2 people found this answer helpful.
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  4. Anonymous
    2013-02-10T18:49:28+00:00

    Thanks, but the above solutions still result in Silverlight failure.

    Completed the .cmd routine and Run As Administrator 2 times

    On Download of 5th version of Version 5, Vista cannot find ANY, that's ANY SILVERLIGHT FILES THAT HAVE BEEN DOWNLOADED.

    How's that?  I've download 5 versions of VERSION 5 of Silverlight and

    Microsoft cannot find one of them...

    That's a new one on me.

    Charlinhos

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  5. Anonymous
    2013-02-10T05:04:35+00:00

    Hi,

    I am running Vista Home Premium, Service Pack 2

    Thank you for the link....

    Charlinhos

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