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Microsoft MN-500 Broadband Wireless Base Station compatability issue

Anonymous
2013-02-22T23:24:53+00:00

I have a Microsoft MN-500 Broadband Networking Wireless Base Station which ran well on my old PC which ran XP SP3.  I now have a laptop running XP SP3 and when I try to use the wireless router, it says that there is a "compatability issue with this version of Windows even though it is the SP3 XP as my old PC.  I can't find any solution on the Microsoft web sites.  Any ideas?

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2013-02-23T12:25:39+00:00

    Hello Kelowna,

    Welcome to Microsoft community where you will get best solutions for Windows related issues.

    I understand that you have difficulty in configuring Microsoft MN500 Wireless Base Station. I would definitely help you in fixing this issue.

    Perform the following troubleshooting Methods:

    Method 1:

    Step 1:

    I would suggest you to update the firmware and Software for Microsoft MN 500 Wireless Base Station.

    Refer to the link “MSBBN: How to update the firmware and software for your Microsoft Broadband Networking device” to know how to update the firmware and software.

    Step 2:

    Perform the troubleshooting steps from the link “MSBBN: Broadband Network Utility Compatibility Issue with Trend Micro PC-Cillin” to fix the compatibility issues.

    Method 2:

    If the above method doesn’t work, then I would suggest you to configure Microsoft MN 500 Wireless Base Station manually and then check if this fixes the issue.

    Refer to the link “MSBBN: How to manually configure the MN-500 Wireless Base Station” to know how to configure Microsoft MN500 Wireless Base Station manually.

    I hope this helps you to fix the issue. If the issue persists, please do reply. We would be happy to help you further.

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  1. LemP 74,930 Reputation points Volunteer Moderator
    2013-02-24T04:41:38+00:00

    Rather than struggle attempting to find out how this computer with XP (which of Home/Pro/Media Center?) sp 3 is different from your old computer with XP (which Home/Pro/Media Center?) sp 3, just configure the MN-500 the way most modern routers are configured:  open a web browser and use the address 192.168.2.1 (unless you changed the default).

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  2. Anonymous
    2013-02-24T01:44:59+00:00

    Thanks so much for your prompt reply Sathish.  As forgot to bring my router home from our cabin, I won't be able to try your suggestions for a couple of weeks when we are next there but I will let you know how I make out.

    What I don't understand though is how the router was working fine on an old PC that ran the same operating system as the newer laptop, namely Windows XP SP3?

    Thanks again for your help.

    Bob

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