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outgoing email blocked

Anonymous
2013-03-12T14:33:20+00:00

My outlook express on my old computer and my windows live mail, and mozilla on my new Windows 7 computer will not send email. I have tried everything, even brought the new computer to be scanned for 3 days. Had several different computer people try different things. Nothing has worked yet . I am receiving emails fine, just won't send. Tried different ports and settings on both computers that are blocked. Can anyone help? 

This is what it reads when I try to send

The connection to the server has failed.

Subject 'Re: test'

Server: 'mail.autumnstudios.com'

Windows Live Mail Error ID: 0x800CCC0E

Protocol: SMTP

Port: 25

Secure(SSL): No

Socket Error: 10061

Windows for home | Other | Email and communications

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  1. Anonymous
    2013-03-13T15:00:02+00:00

    I checked all those things and all is set right. I have been in touch with my prtovider and they can send from there computer but I can't send from mine.

    this is what comes up when I try to send email from Windows Live mail, Mozilla from my Windows 7 or Outlook express from my windows XP which is on another computer that I use:

    The connection to the server has failed.

    Subject 'Re: test'

    Server: 'mail.autumnstudios.com'

    Windows Live Mail Error ID: 0x800CCC0E

    Protocol: SMTP

    Port: 587

    Secure(SSL): No

    Socket Error: 10060

    Do you have any ideas? It seems like it's just something minor that is

    blocking both computers.

    I need this to be fixed, I have been working on it for 10 days and I can't run my business properly because of it.

    1 person found this answer helpful.
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  2. Anonymous
    2013-03-12T19:52:07+00:00

    Windows live mail doesn't have tools bar that I can see.

    I can go into properties, outoging in advanced and the outgoing # is 25.

    I have tried 587 neither of them work.

    I'm not sure if that's what you looking for

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  3. Brian Tillman [Outlook MVP 2007-2019] 25,880 Reputation points Volunteer Moderator
    2013-03-12T19:24:19+00:00

    Click Tools>Account Settings.  Select your account, click Change>More Settings.  Select the Outgoing Server tab.  What values are specified there?

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  4. Anonymous
    2013-03-12T18:21:23+00:00

    I'm not sure?

    How do I do that?

    My email has worked all along it

    just stopped sending about 10 days

    ago. I had not touched anything

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  5. Brian Tillman [Outlook MVP 2007-2019] 25,880 Reputation points Volunteer Moderator
    2013-03-12T15:06:36+00:00

    Are you properly authenticating to the outgoing server?

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