Share via

Cannot use Windows Update, error code 800B0001

Anonymous
2012-11-19T22:49:37+00:00

Over the past few days, I have been trying to run Windows Update to upgrade my new laptop to the latest versions. Whenever I run Windows Update, it gives me the "Checking for Updates..." dialog box, before telling me that Windows Update needs to install new software with the "Install Now" button. I click this, wait for about 15 seconds, and then it slaps me with a "Windows could not search for new updates" box with an error code "800B0001". I have attempted running the updater from both my college campus, and from home, with the same results.

Is there a fix out there for this? I can't run any updates if my updater isn't working...

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2012-11-21T06:17:27+00:00

    Hi,

    Thank you for posting in Microsoft Community.

    I understand that you are getting error “800B0001” while installing updates in Windows 7.

    I can imagine the inconvenience you have experienced. I will definitely help you with this.

    Please follow the steps from the link.

    Windows Update error 800B0001

     http://windows.microsoft.com/en-IN/windows7/Windows-Update-error-800B0001

    2 people found this answer helpful.
    0 comments

17 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-02-04T22:09:42+00:00

    I have tried the System Readiness Tool and a WIN repair suggested in this document and it is still not working. What is the next step, please?

    80+ people found this answer helpful.
    0 comments
  2. Anonymous
    2013-01-27T23:15:07+00:00

    I have the same problem and I am trying to download the System Udpdate Readiness tool but I get the message that my system won't let me download the file. Tried adjusting my security, putting the http in trusted files, downloading on another computer, same result. Is the file protected or something. I'm trying to download Vista X86.

    Thanks

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2013-02-07T03:18:36+00:00

    I was finally able to get the System Update Readiness Tool to run, but it did absolutely nothing. Just to be sure I ran it again - nothing. Did a chkdsk, used thier Mr. Fixit tool. Nothing. Haven't had any updates since June, 2012. Crazy...

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2013-02-06T18:52:44+00:00

    Short of paying for an upgrade, I tried all the fixes suggested, System Update Readiness Tool, Microsoft fix it, and a clean boot, nothing works.

    2 people found this answer helpful.
    0 comments