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Unable to find Remote Desktop option under Remote tab of System properties in Windows 8.

Anonymous
2012-11-17T10:06:46+00:00

I'm having trouble connecting to a remote desktop using my laptop.When I checked the System properties from Control Panel, I couldn't find the Remote Desktop option in the remote tab.

Would appreciate assistance on how this can be rectified.

Regards,

Prakash

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-02-16T17:50:01+00:00

    Hello,

    I ran across this thread in the process of trying to track down the answers to some of my own problems with the new Windows 8 Remote Desktop. 

    In reading Prakash's original question and subsequent comments and questions in the thread, I had some possible answers from what I've learned trying to fix my problem.

    First, it makes a big difference in whether you are trying to remote into another computer from your own (your computer will be the client), or whether you're trying to allow your computer to be the one that is remoted into (your computer will be the server).

    In order for your computer to act as a Remote Desktop server, you have to be running the "Pro" version, and Windows must be registered and activated.  Just plain Windows 8 can be a client, but cannot act as a server.  Prakash, if you're not running the professional version, that's why the Remote Desktop option is not available in System Properties, and I suspect that even if you are running the Pro version and have not activated Windows you would see the same thing, but I'm not certain about that.  I can say from experience that you will not be remote into your computer until Windows has been activated.

    100+ people found this answer helpful.
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  2. Anonymous
    2012-12-05T09:03:43+00:00

    I got the same issue on my new win 8 . Details are as follows:

    description:

    There is no remote desktop tab . Only a remote Assistance tab.

    I logged in with a local Admin account.

    OS:

    This is a new installed OS.  I hava installed win 8 on 3+ PCs.  They all have the same issue.

    This really brings a lot inconvinience for our testing.

    BTW, I tried with your mentioned menthod above . But it doesn't work.

    Even i tried to enable it from the regiskey.

    Looking forward for your reply . thank you!

    10+ people found this answer helpful.
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  3. Anonymous
    2012-11-18T03:39:36+00:00

    Hi Prakash,

    Thank you for posting your query on Microsoft Community!

    In order to help you better, provide information on:

    1. Have you made any changes in the PC?
    2. Have logged in as administrator?

    However I would suggest you to follow the below methods to get the option back:

    Method 1: Make changes through services. MSc.

    1. Press “windows + R”.
    2. Type in services. MSc.
    3. Stop and start the three services which say: Remote desktop Configurations, Remote desktop services and Remote desktop services userMode Port redirector.

    Method 2: Run SFC / Scannow. Please follow the below steps:

    Run the System File Checker (SFC) scan. Follow these steps:

    a) Boot to the desktop view.

    b) Open command prompt, right click in the left corner when the Start windowappear and select command prompt (admin).

    c) Type the following command, and then press ENTER:

    sfc /scannow.

    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

    Method 3:

    I would also suggest you to go ahead and check the product key status also in system properties. Check if its activated.

    Give this a go; I’m confident you will find what you need here. But if you face any further issue please reply back to this post and I'll be happy to assist you further.

    10+ people found this answer helpful.
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  4. Anonymous
    2016-03-05T08:07:44+00:00

    Hi,

    Just go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories you ll find remote desktop connection

    7 people found this answer helpful.
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  5. Anonymous
    2017-08-26T11:15:19+00:00

    When you right-click My Computer icon in the Desktop and choose Properties, the Remote tab may be missing. As a result, you may be unable to configure the Remote Assistance / Remote Desktop settings. To restore the tab, follow these steps:

    Click Start, Run and type this command:

    regsvr32 %systemroot%\system32\remotepg.dll
    

    If you receive an error stating that the module could not be found, or stating no registration helper is registered for this file type (which indicates a corrupt DLL), extracting a new copy of remotepg.dll from CD will do the trick. Make sure that you extract the updated copy of the DLL file if you have applied Service Packs to your system. Register the DLL again.

    6 people found this answer helpful.
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