Lets start with the USB cable connection.
What operating system is on the PC? We need to get the phone drivers installed. Turn your phone off and connect it to the PC via USB cable. If drivers load, let them, takes some time.
The phone should contain five folders when viewed in windows explorer. What do you see?
Bluetooth - You go to share on a picture and select bluetooth, the list pops up, is the laptop listed? Tap the laptop name, What happens?