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Headset mic too loud and speakers too soft

Anonymous
2013-05-08T13:10:01+00:00

About 3 weeks ago I bought a Logitech H540 headset.  It worked great until yesterday.  My co-workers complained that the mic level was too high; they were getting  blasted, so I changed the properties level to 5.  Simultaneously, I had to change the speaker level to 100 to hear anything at all.  What happened, and how do I change it back?

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  1. Anonymous
    2013-05-09T03:04:41+00:00

    Hi Steve,

    I would suggest you to follow the steps provided and update us on the status of the issue.

    **Method 1: Step 1:**No audio from USB headset: http://logitech-en-ap.custhelp.com/app/answers/detail/a_id/32390/section/troubleshoot/crid/407/lt_product_id/10000/tabs/1,3,2,4,5/cl/in,en

    **Step 2:**If you don't hear any sounds coming from an audio device you've plugged in to one of the jacks on your computer, follow the instructions below.

    http://windows.microsoft.com/en-us/windows7/connect-a-microphone-music-player-or-other-audio-device-to-your-computer

    **Method 2:**I would also suggest you to update sound card driver for hardware and check if the issue still persists.

    Update a driver for hardware that isn't working properly:http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

    Additional information: Tips for fixing common sound problems http://windows.microsoft.com/en-us/windows7/tips-for-fixing-common-sound-problems

    For any Windows related issues please feel free to contact us and we will be glad to help.

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