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"Initio default controller" error performing backup and restore

Anonymous
2013-05-05T04:16:00+00:00

Original Title - Initio default controller

I used to run Windows Vista home premium and used a Western Digital external hard drive for back up.

However on changing to Windows 7 and connecting hard drive, it appears as "Initio default controller" under devices and printers and backup and restore centre doesn't want to know about it.

Help!!!!!

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-05-14T06:14:58+00:00

    And now a good news story.

    I recently had my computer upgraded and basically the only original part is the box it came in: everything inside was changed including access to my USB ports and to save me grovelling on the floor when I needed to connect anything, my guy provided a 2 metre USB extension cord.

    However, being unpowered, not enough juice was getting to my hard drive to power it!

    At his suggestion, I connected the hard drive directly into the back of the computer and Hey Presto, all is good.

    I have now purchased a 7 port powered extension and all is good with the world.

    3 people found this answer helpful.
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  1. Anonymous
    2013-05-13T10:39:01+00:00

    Hi Jones boy, I hope you're still keeping an eye on this.

    The issue comes about from an optional windows update called;

    Initio - Bus Controllers and Ports - Initio Default Controller.

    Basically - there is no way to remove it legitimately. You'll want to uninstall the driver from Device Manager - unplug the device then navigate to;

    C:\Windows\System32\DriverStore\FileRepository\

    There is a folder in here called;

    ivusbhdd.inf_amd64_neutral_319d2cb9c9b9157a

    You'll have to change ownership level to yourself, then allow full access to everyone, maybe do a restart once or twice during this process.

    Then - when you boot back in delete the folder;

    ivusbhdd.inf_amd64_neutral_319d2cb9c9b9157a and all of its contents.

    You may not need to - but to be on the safe side - do a restart - then once its booted - plug your device back in.

    It might still come back up as Initio Default Controller in device manager - just go to properties and update driver - > automatically detect - and it should install USB Storage or some such etc.

    From there you should be back to normal.

    6 people found this answer helpful.
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  2. Anonymous
    2013-12-27T06:11:23+00:00

    I just had to say this worked for me. Although for me, it was even easier, as I was able to delete the folder without having to reboot.  That last step is key, as I was initially bummed that the steps didn't work, because the device showed up as the Initio controller again, but just as you said, if i go to properties, and update drivers, it worked like a charm.

    I've been pulling my hair out for weeks on this, thank you so much!

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  3. Anonymous
    2013-09-22T15:47:51+00:00

    I've got an ASUS bd player with the same initio optional update issue, will removing this directory work for me as well?

    Thank you

    Duf

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  4. Anonymous
    2013-05-05T16:27:14+00:00
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