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Win 8 search event id 10023

Anonymous
2013-05-05T02:23:54+00:00

Win8 Search indexing take a long time to index. In event viewer I see a lot of Warning for Search. I have use the index troubleshooter and it didn't detect any problems. Is it normal for these error to happen? The protocol host process and filter host terminated are always different.

Log Name:      Application

Source:        Microsoft-Windows-Search

Date:          5/4/2013 9:21:23 PM

Event ID:      10023

Task Category: Gatherer

Level:         Warning

Keywords:      Classic

User:          N/A

Computer:      Bo-PC

Description:

The protocol host process 8048 did not respond and is being forcibly terminated {filter host process 7244}.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />

    <EventID Qualifiers="32768">10023</EventID>

    <Version>0</Version>

    <Level>3</Level>

    <Task>3</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2013-05-05T01:21:23.000000000Z" />

    <EventRecordID>5513</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>Bo-PC</Computer>

    <Security />

  </System>

  <EventData>

    <Data Name="ExtraInfo">

    </Data>

    <Data Name="ProtocolHostProcessID">8048</Data>

    <Data Name="FilterHostProcessID">7244</Data>

  </EventData>

</Event>

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-05-05T16:59:42+00:00

    Hi,

    This issue does not seem to be normal. We need to try and find out the root cause of this issue. Let’s first check if it is a problem with the hard disk. I would suggest you to try the following troubleshooting methods and check if that resolves the issue.

    Method 1: Defragment the drive partitions in the hard disk and perform a Check Disk.

    Step 1: Defragment the drive partitions in the hard disk

    In order to perform a defragmentation of the hard disk, you may refer to the article: “Optimize your hard drive” and follow the instructions given in it from this link:

    Optimize your hard drive


    http://windows.microsoft.com/en-US/windows-8/optimize-hard-drive#1TC=t1

    You may also try performing a check disk on your computer to check if the hard disk has any bad sector in it.

    Step 2: Run Check Disk using Command Prompt


    To run “ChkDsk” utility using Command Prompt, you can follow these steps:

    a)       Press “Windows Logo” + “X” keys on the keyboard and select “Command Prompt (Admin)” from the list.

    b)       In the command prompt window, type the following command and press “Enter” key on the keyboard.

    chkdsk /r

    c)       Answer “Y” when “chkdsk” asks you if you want to check the drive next time computer boots (restarts).


    Important: While performing Error-checking or ChkDsk on the hard drive, if any bad sectors are found and when attempting to repair that sector, the data available on that sector might be lost.


    Now, check if you still get this error in the Event Viewer and also if search indexing takes a long time to index. If the issue persists, then try the next method.

    Method 2: Rebuild Windows 8 Search Index

    Before you rebuild the Windows 8 Search Index, you should make sure that the indexing is turned “ON” in the computer and then follow these steps.

    a)       Press “Windows Logo” + “X” keys on the keyboard and select “Control Panel” from that list.

    b)       Select either of the options: “Small icons” or “Large icons” on the “View by” menu in the upper-right corner of the Control Panel window.

    c)       Click on “Indexing Options”.

    d)       Click on the “Advanced” button at the bottom of the Indexing Options window. This displays a new window titled Advanced Options.

    e)       Click the “Index Settings” tab, if it isn’t selected already.

    f)        Click the Rebuild button to delete and rebuild the file index.

    g)       Click OK to confirm.

    You may now check the issue and let’s know the results in the reply. If the issue still persists, we’ll be glad to assist you further.

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  2. Anonymous
    2013-05-11T17:13:51+00:00

    Hi,

    Thank you for getting back to us.

    This seems to be due to some damaged or corrupted protected system files. Let’s first check this by running an SFC Scan.

    Method 1: Run an SFC Scan

    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

    a.        Press “Windows Logo” + “X” keys on the keyboard.

    b.       Select “Command Prompt (Admin)” from the menu.

    c.        At the command prompt, type the following command, and then press

    sfc /scannow

    d.       Follow the on-screen instructions and complete the scan.

    Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

    You may also check if there are any software conflicts in the computer. For that let’s perform a clean boot and check.

    Method 2: Perform a Clean Boot and find out which application/service is causing this issue.

    A clean boot helps to eliminate software conflicts and to determine what is causing the problem. Perform a clean boot on the computer by following the steps given in the link:

    ***http://support.microsoft.com/kb/929135***

    Follow all the steps given in this link and try to figure out the application or service causing this issue.

    Note: After you have finished troubleshooting, refer to the article “How to reset the computer to start as usual after troubleshooting with clean boot” for Windows 8, given under the section “More Information” to reset the computer to start as usual from the above link.

    Please do get back to us to let’s know the troubleshooting results.

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  3. Anonymous
    2013-05-10T02:53:53+00:00

    The problem came back. It there a way to find out what it is indexing? I found .grhr file in program data. Are those the file it is currently indexing? The end what's current right?

    The index locations are Users(exclude AppData) and Start Menu. In the index options the total(5,727) complete items indexed is more what I counted manually(5,532). Does search index other than what's listed in Included Locations? It would make sense if it include things in Win8 apps like Emails.

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  4. Anonymous
    2013-05-05T17:13:22+00:00

    I'm using a SSD. I've checked disk in windows. There were no errors. Is there a difference between checking disk in windows and during boot? Usually Windows will tell to me restart to check disk because files are in use. It doesn't tell me that on Win8. It should be ok right?

    I've already rebuild the index. The last few files always take a really long time. It's done now. Is there a file type that will make indexing take this long?

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