AMD:CCC-AEMC Windows Capturing Program - Everything slows down as over 90% of memory is being used

Question

AMD:CCC-AEMC Windows Capturing Program - Everything slows down as over 90% of memory is being used

Anonymous

Periodically, I am experiencing dramatic slowdown of computer. That amounts to over 90% of memory. Everything slows down. When trying to shutdown, a background program appears to be running (AMD:CCC-AEMC windows capturing program) and is waiting to be closed. The computer id HP Pavillion e9240f with AMD processor with 8GB memory and 1TB drive and runs Windows 7 Home Premium (64 bit). I have had this computer for over two years. This problem started in beginning of April 2012. I corrected it by restoring to an earlier date. The problem, however, reappeared after a week or so. Next, the computer was cleaned using TuneUp Utilities 2012. It reappeared after about 10-12 days. I recleaned the computer. I seek a permanent solution. Would appreciate help. In looking through task manager and resource monitor, the max. memory is consumed by iexplorer, even if no such window is open. This program does not show up in startup or anywhere else. Thanks.

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2 additional answers

Answer 1

Anonymous

I posed this question last year. I was using a WD drive for backup purposes. This program is the file capturing program from WD. The problem was solved by software update released by WD.

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Answer 2

Hi,

Do you receive any error message?

You may follow the suggestions and check.

Method 1

End the iexplore.exe process.

a) Press Ctrl+Shft+Esc to invoke Task manager.

b) Go to Processes tab.

c) Right click iexplore.exe and select End process.

Method 2

You may run the fix it from the article.

Fix Windows system performance problems on slow Windows computers http://support.microsoft.com/mats/slow_windows_performance/en-us

Method 3

Step 1:

Check if the issue exists in Safe mode.

Start your computer in safe mode

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2:

If the issue doesn’t persist in Safe mode, I would suggest you perform clean boot to see if any third party services are causing this issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note : After troubleshooting follow Step 7: Reset the computer to start as usual

Method 4

You may run a complete virus scan on your computer.

Microsoft Safety Scanner

http://www.microsoft.com/security/scanner/en-au/default.aspx

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again. It also performs check disk and you may lose amount of data.

Also see:

Optimize Windows 7 for better performance

http://windows.microsoft.com/en-US/windows7/Optimize-Windows-7-for-better-performance

How to make a computer faster: 6 ways to speed up your PC http://www.microsoft.com/atwork/maintenance/speed.aspx

Slow PC? Optimize your computer for peak performance

http://www.microsoft.com/athome/setup/optimize.aspx

See details about your computer's performance using Task Manager http://windows.microsoft.com/en-US/windows7/see-details-about-your-computers-performance-using-task-manager

Answer 3

Anonymous

I am experiencing the same problem with my WD external hard, how can I fix it?

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Answer 4

I used the first suggested method, it worked. My laptop is running quickly again. Thank you so much. Lynn

Hi,

Do you receive any error message?

You may follow the suggestions and check.

Method 1

End the iexplore.exe process.

a) Press Ctrl+Shft+Esc to invoke Task manager.

b) Go to Processes tab.

c) Right click iexplore.exe and select End process.

Method 2

You may run the fix it from the article.

Fix Windows system performance problems on slow Windows computers http://support.microsoft.com/mats/slow_windows_performance/en-us

Method 3

Step 1:

Check if the issue exists in Safe mode.

Start your computer in safe mode

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2:

If the issue doesn’t persist in Safe mode, I would suggest you perform clean boot to see if any third party services are causing this issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note : After troubleshooting follow Step 7: Reset the computer to start as usual

Method 4

You may run a complete virus scan on your computer.

Microsoft Safety Scanner

http://www.microsoft.com/security/scanner/en-au/default.aspx

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again. It also performs check disk and you may lose amount of data.

Also see:

Optimize Windows 7 for better performance

http://windows.microsoft.com/en-US/windows7/Optimize-Windows-7-for-better-performance

How to make a computer faster: 6 ways to speed up your PC http://www.microsoft.com/atwork/maintenance/speed.aspx

Slow PC? Optimize your computer for peak performance

http://www.microsoft.com/athome/setup/optimize.aspx

See details about your computer's performance using Task Manager http://windows.microsoft.com/en-US/windows7/see-details-about-your-computers-performance-using-task-manager

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AMD:CCC-AEMC Windows Capturing Program - Everything slows down as over 90% of memory is being used

2 additional answers