Hi,
It appears that you are facing issues with printing.
- Which Opearting System is installed on your computer?
- Have you made any changes on the computer prior to this issue?
Method 1: I would suggest you to follow the steps from the link to run the troubleshooter and check if it helps.
Open the Printer troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter
Method 2: I would also suggest you to follow the steps from the link and check if the issue persists.
Why can't I print?
http://windows.microsoft.com/en-US/windows7/Why-cant-I-print
Method 3: If the issue persists, I would suggest you to follow the steps from the HP support link and check.
For reference:
I hope it helps. If you have any issues regarding printing in future please let us know. We will be happy to help you.