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HP Deskjet 450 Printer

Anonymous
2013-03-25T00:09:40+00:00

I am attempting to run a HP Deskjet 450 printer in Windows 8 and get the message "printer is in error state".  I have tried to

download new drivers for the printer with no success.  Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-03-25T02:31:46+00:00

    You can get installation and troubleshooting help for the Deskjet 450 series mobile printer at HP Support :

    http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=81913&lang=en&cc=us

    There is also an HP Support Wizard at this link that walks you through your question:

    https://h50203.www5.hp.com/wclweb/wclentry.aspx?lc=en-US&cc=US

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  1. Anonymous
    2013-04-01T03:37:15+00:00

    yeah i got it to work, it tooks about one week to accomplished this task

    i wrote a little guide, you can find it here: http://sdrv.ms/10nEZht

    Good Luck!

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  1. Anonymous
    2013-12-08T22:23:26+00:00

    The link works fine for me; however, these are the directions given by Dave Truster

    http://sdrv.ms/10nEZht

    1. Open the Device Managerand set the view type to “Device by connection”
    2. Find your Path to the Printer (eg: Standard OpenHCD USB Controller -> USB Root HUB -> HP Deskjet 450 series -> HP Printers -> HP Deskjet 450)
    3. Delete the Last entry “HP Deskjet 450” and the parent entry “HP Printer”, keep the parent entry “HP Deskjet 450 Series”.
    4. Select the Entry „HP Deskjet 450 series“ and click „Update Drivers“

    Click “Browse my Computer for Driver Software” followed by “Let me pick from a list of device drivers on my computer”

    1. Select “USB Print Support”, click next and then close.
    2. Now you should have this Configuration: - There is an image showing

    USB-Printer Support

    Deskjet 450

    Deskjet 450

    1. now open the Windows Printmanager, open your Printers properties, change the Drriver to “generic/text only”
    2. delete the old Deskjet 450 Driver:
    3. Open your printers properties again “generic/text only” select new driver, click next, click “Windows update”

    Select HP / Deskjet 450 (Microsoft)

    1. After applying the new driver, you can remove the generic / Text only driver. You’re done and should be able to print a test page:
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  2. Anonymous
    2013-12-08T21:29:53+00:00

    Do you mind re-posting? The current URL did not work.

    Thanks!

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  3. Anonymous
    2013-08-31T15:32:17+00:00

    Great document! Thank you very much for solving a problem that neither MS or HP seemed to be able to.

    Brgds.

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