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Error - Windows cannot read the disk in drive F:\- Make sure that the disk uses a format Windows recognizes. If the disk is unformatted, you need to format it before using it

Anonymous
2013-05-10T07:31:16+00:00

Original Title - Windows cannot read blank disks

When I insert a blank DVD-R for burn it, a error is shown- "Windows cannot read the disk in drive F:- Make sure that the disk uses a format Windows recognizes. If  the disk is unformatted, you need to format it before using it." So I can't burn any DVD-R disk... But if I use DVD-RW disk, it can be burned smoothly without any problem.. Windows cannot recognize only DVD-R disk.. My DVD-RW driver is Sony Optiarc AD-7280S. When I use Windows 7 no problem was found in burning a DVD-R disk. But after using Windows 8 I cannot burn any DVD-R disk. So Please Help me....

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2015-05-07T06:17:59+00:00

Hi,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that you have an issue with disk.

As you mentioned that you have tried the troubleshooting steps mentioned in this thread.

I would suggest you to run Fix-it tool and check if it helps.

This tool Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD or DVD discs, when a drive is not found, not accessible or not connected.

Refer to the link given below.

https://support.microsoft.com/en-us/mats/cd_dvd_drive_problems?wa=wsignin1.0

As we have tried most of the troubleshooting steps to resolve this issue and if the issue still persists after running the fix-it tool also. Then I would suggest to get in touch with the hardware manufacturers as they will be best person to assist you.

Hope this information helps. Please let us know if you need any further assistance. We will be happy to help you.

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  1. Anonymous
    2013-05-10T19:59:02+00:00

    Hi Sourav,

    From your description I understand that your computer is not able to recognize the blank CD's and DVD's.

    a. Did you make any changes to the computer prior to the issue?

    b) Is the issue confined to CD or DVD of any particular brand?

    Perform the following methods and check if that helps:

    Method 1:

    Run the Hardware Troubleshooter and check if it works.

    Follow the steps to run the troubleshooter:

    a.       Press Windows key + C on your keyboard to show the Charms bar.

    b.      Type Troubleshooting and click Troubleshooting under Settings.

    c.       Now type Hardware Troubleshooter in the search option.

    Click on Hardware troubleshooter to run the troubleshooter

    Method 2:

    Follow the steps to uninstall and install the CD/DVD drive 

    a) Press the Window key+X

    b) Select Device Manager from the options

    c) Left click on the CD/DVD drive

    d) Right click on the CD/DVD drive installed

    e) Click on uninstall

    f) Right click again on the same and click install

    g) Then restart the computer

    Reply to us if you face any issues any other Windows issue and we will be glad to assist you again and try to rectify the issue as early as possible.

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  2. Anonymous
    2013-12-06T07:30:02+00:00

    Hi Sourav,

    Glad to hear that you have sorted out the issue. Let us know if you have any other issues with Windows in future.

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  3. Anonymous
    2013-12-04T02:11:44+00:00

    I have solved this problem by using another user account...

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  4. Anonymous
    2013-09-06T15:59:17+00:00

    Having the same problem I tried method 2 and uninstalled CD?DVD drive.  It disappeared so I cannot go to g. "Right click on the same and click install".  Please advise.

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