Hi,
- Does this issue occur if you right click on any icon or a specific icon?
- Do you remember making any change to the computer prior to the issue?
Try the Methods provided below and check if the issue persists.
Method 1:
Step 1:
Safe Mode
Check the status of the issue in Safe Mode.
Refer:
Step 2:
If you do not face issue in Safe Mode then try Clean boot troubleshooting.
To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
**http://support.microsoft.com/kb/929135**
Note:
After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 3 in the above KB article.
Method 2:
Wow.dll is a library file that is responsible for implementing main parasite functions and running its destructive payload. The wow.dll file cannot run by itself and therefore needs to be loaded with the help of some executable files. However, certain parasite reconfigures the operating system or installs wow.dll as a plugin, so that the system or certain applications automatically load it on startup.
The wow.dll file is installed and used by Wowcraft.e. In most cases wow.dll is responsible for all the harmful actions the pest takes. Removing this file will immediately terminate the parasite or partially disable it. That is why the wow.dll file must be manually deleted. If you cannot erase it, consider using recommended spyware removers, which will get rid of wow.dll and associated parasites for you.
In some cases a presence of wow.dll does not mean that your system is infected. The file may actually belong to some fully legitimate applications and therefore must stay intact. If you are in doubt, please scan the wow.dll file using you regular spyware remover or antivirus program.
I would also suggest you to download and run the latest Microsoft Safety Scanner on your computer and check if it helps:
http://www.microsoft.com/security/scanner/en-us/default.aspx
Note:
Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.