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Updating the Microsoft Security essentials-0X80070424

Anonymous
2013-04-24T19:25:58+00:00

Original title: Automatic or manual windows update.

I got on wife's computer found it hadn't been updating. I installed internet explorer 8 and and windows security essentials everything seem to go well. next morning essentials coulden't update, when I went to updates it's like my computer has never saw this computer I ger error message 0X80070424. And trys to send me for extension reader. I have reinstalled twice and same problem when I try to ypdate windows.. It shows no updae history although I am sure it has sp3 and until recently I maintained all maintence on PC's. Its like location of files have changed and up doesnt see updates . I can look at system and it shows latest version of win XP SP 3. I reinstalled esentials this morning and check for up date and says cant connect. and get same error as windows update 0X80070424. Any ideas?? Thanks Randy

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-04-25T10:55:32+00:00

    Hi Randy,

    It seems that, you need assistance with updating the Microsoft Security essentials.

    We need some more information to assist you with the issue, please answer the following.

    1. Do you have any other installed antivirus application on your computer?
    2. Is this issue confined to updating the Microsoft Security essentials?
    3. Did you face any issue with installing other Windows Updates?

    Refer to the following link, which has enough information to work on updating the Microsoft Security essentials.

    Unable to run MSE updates, getting error 0x80070424.

    http://answers.microsoft.com/en-us/protect/forum/mse-protect_start/unable-to-run-mse-updates-getting-error-0x80070424/8f5e0f10-f1d4-4a0d-92b8-4db7172d49d4

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    If the issue confined to Windows updates, refer to the following link.

    Error 0x80070424 ocurs when you use Windows Update, Microsoft Update, or Windows Firewall.

    http://support.microsoft.com/kb/968002

    You can manually download and install the full engine/definition update from here:

    https://www.microsoft.com/security/portal/Definitions/ADL.aspx

    Hope this information helps. If you need further help with Windows; I would suggest you to reply with more information, we’ll be glad to assist you!

    1 person found this answer helpful.
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  1. Anonymous
    2013-04-28T18:28:45+00:00

    1a. Around 2006 I believe  

    1b. [no answer

    2a. [no answer]

    2c. v.4.2.223.0

    1. Norton 360 [subscription not current, N360 not uninstalled perior to installing MSE?]
    2. I think mcaffe came preloaded
    3. [not answsered clearly]
    4. [no answer]
    5. [no answer]

    8a & 8b. Yes  [Halleluljah!]

    1. [no answer]
    2. [no answer]           

    Sorry, I cannot help you if you don't anwser all of my questions clearly & in order.

    Good luck!

    Found answer in a previous but it was runn regid. Thanks for all the help

    I have no idea what the above may mean.

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  1. Anonymous
    2013-04-27T00:40:58+00:00

    If "baby-face" Ganesh Achar B doesn't return in a timely manner, ping me by replying to this post.

    
You will find support for Microsoft Security Essentials (MSE) in these forums:
[http://answers.microsoft.com/en-us/protect/forum/mse](http://answers.microsoft.com/en-us/protect/forum/mse)
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  2. Anonymous
    2013-04-27T00:07:38+00:00

    I have tried all solutions except solution going to regedit and checking auto updates. going to proceed there next. Another piece of information. I do not have automatic updates in services local. I am not sure if regedit will make it show up? I have no problem installing windows security essentials and it scans and shows to be update with latest virusdefinitions. When I restart or shutdown overnight  essentials shows good green with check. When I check it shows last time updated was when I installed it. I go to update and get the same error message as I do with windows update. I also can't find the file MSNCC.exe  When I review windows security center it says auto update is off and cant update from there and tells me to go to system auto update. I get same message as I do with win. essentials. It acts like I have never been there and wants me to update.

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  3. Anonymous
    2013-04-25T20:31:36+00:00

    Computer says problem security center when I go to update I get messages that there is problem with web site security credentials and advises not to open. I go andy way and get same error message 0X80070424 [***SOURCE***]           

    Related references may include:

    Can I install Microsoft Security Essentials [or any other anti-virus/anti-spyware application] to clean up my already-infected computer?

    http://answers.microsoft.com/thread/87058857-d181-4019-a723-efd9a49d9275

    Check list for installing Microsoft Security Essentials

    http://experts.windows.com/w/experts\_wiki/89.aspx

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