microsoft isatap adapter #3 error code 31

Question

microsoft isatap adapter #3 error code 31

Anonymous

I have been having computer problems, probably for longer than I want to acknowledge. I am just at that

point that I can't deal with it anymore. I also found this site and feel it's safe. One of the issues that I am

having is

1. microsoft isatap adapter #3 This device is not working properly because Windows cannot load

the drivers required for this device. (Code 31). Someone had said to ignore it.

2. Another problem is Windows defender encountered an error 0x800106ba on 4/1/2013 error -

windows vista 64 defender error 0x800705b4

3. And one that I tried figuring out is - starting in Safe Mode, it stops every time on one named

"windows\system32\drivers\crcdisk.sys.".

I have a Toshiba satellite P305 64 bit OS and I am using Windows Vista Home Premium (service pack 2).

Someone suggested running a sfc/scannow, which I did a little while ago. I am just trying to figure out where

to find the report. Any help would be much appreciated.

Karen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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1 answer

Answer 1

Hi Karen,

To troubleshoot Windows defender:

Method 1:

If you have any third party antivirus software and firewall disable them temporarily and make sure that the Windows Firewall is turned on. Then check if the issue reappears.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Disable antivirus software

**http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software**

Turn Windows Firewall on or off

**http://windows.microsoft.com/en-US/windows-vista/Turn-Windows-Firewall-on-or-off**

Method 2:

Open Run, and type in services.msc then press Enter.
In Services window, locate Windows Defender service in the services list.
Verify that the Status is Started. If the Status column is blank,

right click on the service and select Start.

4 If you get error trying to force start the Windows Defender service, try to change the Startup Type to Automatic, and then restart the computer.

To troubleshoot

You can also contact your Manufacturer in getting the right drivers for your Network Adapter or access the Manufacturer’s website to get the right driver for your Network Adapter.

Step1: Try the below steps to fix the issue you are experiencing with Microsoft isatap adapter:

Click on Start, type Device Manager in the search box.
In Device Manger, right-click the item of Microsoft ISATAP and select Uninstall.
In Device Manager, click Action and select Add legacy hardware.
Click next, and select Install the hardware that I manually select from a list (Advanced), click next.
Select Network Adapters and click next.
Select Microsoft in left panel and Microsoft ISATAP Adapter in the right panel.
Click next and finish the remaining wizard.

Step 2:

The ISATAP is related to Internet Protocol 6.

Please check if IPv6 [Internet Protocol version] is enabled on your computer to obtain an IPv6 address.

Access the link below which talks about how to configure a Windows Vista client to obtain an IPv6 DHCP address:

http://support.microsoft.com/kb/961433

Refer the link below for further information:

http://support.microsoft.com/kb/932520

Hope the information helps. Please let us know the result.

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