Computer program woes

Question

Computer program woes

Anonymous

Hey I am have trouble with a program and I am not sure if it is a windows issue or an issue with the program itself. Whenever I try to left-click the program my computer tells me it has stopped working and gives some info along with it that makes no sense to me; and when I try "run as an administrator" not to long after I get the message 'ERR09 : Unsupported Function.' I am totally lost on what to do or what it means.

This is a snap shot of the report I get when I left-click. Oh, almost forgot, the program in question is Resident Evil 6; I doubt it would make a difference but I guess I should just let you all know anyways.

Problem signature:

Problem Event Name: BEX

Application Name: BH6.exe

Application Version: 1.0.5.153

Application Timestamp: 517d2c2f

Fault Module Name: MSVCR100.dll

Fault Module Version: 10.0.40219.325

Fault Module Timestamp: 4df2be1e

Exception Offset: 0008af3e

Exception Code: c0000417

Exception Data: 00000000

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 8775

Additional Information 2: 8775d8552ffbbdb6b4935280395c285e

Additional Information 3: 3f73

Additional Information 4: 3f73e5e5169b01fe3b08b2c5769729d0

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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1 answer

Answer 1

Fault Module says VCRedist 2010

Check Windows Updates for Microsoft Visual C++ Redistributable updates

Try updating graphics drivers

If nothing works

Start > Right Click on Computer > Properties > Advanced System Settings > Advanced > Performance > Data Execution Prevention > Turn on DEP for all programs and services except those I select

Add the BH6.exe

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Computer program woes

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