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windows system restore error code 0xc0000121

Anonymous
2013-07-09T21:43:02+00:00

I was attempting to do a system recovery--I am unable to get under the tools section of my computer to do an error scan of the drive.  Have requested it several times and several times it hasn't performed the function.  I wanted to do a sys restore from about 3 weeks ago. Anyway, the sys restore that I wanted done did not prove satisfactory.  Requested it a second time and again failure. 

What am I doing wrong?  Moreso, why is the system not following through with the error scanning of the hard drive?

This episode of not getting the error scanning has happened previously.  And those times, at least 2 times, I did a complete recovery.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-07-10T13:44:12+00:00

Hi Efkorman,

We need additional information to assist you, answer these questions.

1.      Did you perform a system restore in normal mode?

2.      Is system restoring done successfully?

3.      Did you try to perform a system restore in safe mode?

4.      What happens when you go through tools section of computer, are options grayed out?

5.      Which antivirus application are you using?

Refer to these methods and check the issue status.

Method 1: Perform system restore in safe mode and check the issue status.

Start your computer in safe mode.

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

System Restore.

http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Important: System Restore will not revert any of the non-system files like documents, email, music, etc. to a previous state. These types files are completely unaffected by System Restore. If your intention with this tool was to recover a deleted non-system file, try using a file recovery program instead of System Restore.

Method 2:

Perform the system restore using the Windows recovery, refer to the following method.

What are the system recovery options in Windows 7?

http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

Hope this information is helpful. Please do let us know if you need assistance with Windows, we’ll be glad to assist you.

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