Hi,
Did you download the driver from the manufacturer’s website?
Let’s try these steps and check.
I would suggest you may try updating the latest graphic card drivers and check. Visit the manufacturer’s website and install the drivers.
Method 1: Download the available drivers in compatibility mode and check.
a. Right click on the driver setup file and select “Properties”.
b. Select “Compatibility” Tab.
c. Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.
d. Then click on “Apply” and “Ok” option.
e. Then install the driver.
f. Then restart your computer and check how it works.
Method 2: Install optional updates and check.
a. At the Start screen, type Windows Update.
b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
Please post back if you are still experiencing the issue. I will be glad to provide you with the additional options available that you can utilize to get the issue resolved.