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Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.2 - AMD Radeon HD 7640G

Anonymous
2013-07-18T17:38:36+00:00

help every time i install this update amd amd vision engine control center stop working along with screen resolution option and some screen flashing.. i would still like to be able to install the update without any problems becouse i like to keep my graphics card up to date please help

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-07-24T01:16:19+00:00

Hi David,

Thank you for replying with the status.

Have you performed the steps provided above?

This error could also occur if you fo not have .NET Framework installed. Make sure that the updates related to .NET Framework is installed on the computer.

If the issue still persists, I would suggest you to completely uninstall the graphics adapter and try reinstalling from the manufacturer website. It looks like there could be some software conflicts. Let's analyze and identify the cause of the issue.

Hope this information helps.

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  1. Anonymous
    2013-07-19T06:37:51+00:00

    Hi David,

    1. How exactly are you trying to install the graphics driver? Is it through online resource, Windows updates or using driver CD?
    2. What is the make and model of the computer?

    I would suggest you to visit the computer manufacturer website and check the drivers provided for the graphics adapter for best display quality.

    It looks like The AMD Catalyst Control Center / AMD Vision Engine Control Center requires that the Microsoft® .NET Framework should be installed on the computer. You may refer the steps mentioned to check if .NET Framework is enabled and installed on the computer.

    There is a Microsoft Knowledge Base article that provides methods to troubleshoot this issue. I would suggest that you visit the link.

    Error codes when you try to install the .NET Framework 3.5 in Windows 8

    http://support.microsoft.com/kb/2734782

    You may also refer this link for more information:

    Installing the .NET Framework 3.5 on Windows 8

    http://msdn.microsoft.com/en-us/library/hh506443.aspx   

    Check with the issue now after installing .NET Framework.

    Hope this information helps. Provide more information so that we could help you further.

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  2. Anonymous
    2013-07-24T02:20:29+00:00

    actually i just tried installing again (Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.2 - AMD Radeon HD 7640G) and instead, i received a Windows Update error 80070103 which i looked up. It means that,i might be trying to install a driver that's already installed or a driver that might be less compatible than one i already have installed on my PC. so i guess it is all ready resolved, but thanks alot for the help and thank you,,

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  3. Anonymous
    2013-07-24T01:36:22+00:00

    Addition to .Net Framework get your graphics drivers from its vendor

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  4. Anonymous
    2013-07-23T05:27:11+00:00

    i am installing this through Windows Update. my pc model is,  HP ENVY dv7-7233nr Notebook PC product nomber   C2N68UA   and i did check the manufacturer website and made all the updates for my graphics card and all, i also made sure they were the right drivers for my pc. But after i install them windows update still show this optinal update (Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.2 - AMD Radeon HD 7640G) and if i install it what i wrote before starts happening again.. 

    please help

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