I keep getting DNS server is not responding each time i opening and connect to the IE or Chrome.

Hi La-Tosha,

 I appreciate the efforts which you have put to post the query on this forum.

If you are receiving an error message prompting that “DNS server is not responding, it could be an issue due to TCP/IP settings which may not be configured properly on the computer. It could also be due to any sort of malware or virus on the computer.

You can follow the methods to try and fix the issue:

Method 1:

Use the Ipconfig command-line tool to try and fix the issue.

Follow the steps:

a)      Type “cmd” on the Start screen and select Command Prompt.

b)      Type the following commands and press Enter after each command:

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

Check for the issue while browsing on Internet.

Method 2:

I would suggest you to run the Microsoft Security scanner as it could be a malware or virus.

The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software. This scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

 http://www.microsoft.com/security/scanner/en-us/default.aspx    

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

If the issue still persists, proceed with method 3.

Method 3:

I would suggest you to reset TCP/IP settings on the computer and check if it helps.

You can follow the steps:

a)      Type “cmd” on the Start screen and select Command Prompt.

b)      Right Click on Command Prompt and select “Run as an administrator”.

c)      At the command prompt, type the following command and then press ENTER:

netsh int ip reset c:\resetlog.txt

d) Restart the computer.

Please let us know about the status of this issue.

I am still getting the page can't be display it's not all the time like it was before doing the reset and I ping the 8.8.8.8 -t and it hasn't drop off still getting an reply

Hi La-Tosha,

Thank you for an update on this issue.

Please let us know if the issue still persists, Otherwise, you can always contact us if you have more queries on Windows.

can you open CMD (Command Prompt) and type:

ipconfig /all

Then press Enter

Then can you tell me the ip address and DNS that will be shown

Also:

are you using an ethernet cable into your router or just going over the Wireless?

please try plugging your laptop directly into the router and see if the same thing happens? If it doesn't then it might just be your network adapter settings.

ok thank you sir, I will try that if it happen again.. I also ending of contacting my Manfature which was Toshiba and they me to do a Factory reset to try and FIX the DNS server so I will go home tonight and test it out.. and let you guys know if I ran back into the situation again.. Thank you again for responding I will keep your steps for feature help.. it was very detail so I thank you for that.