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Disk Usage 100%, causing massive crash and won't boot again

Anonymous
2012-12-30T16:33:56+00:00

I've been running Win8 since launch date and didn't really have a problem with it. Occasionally it would freeze and crash, but would always boot up no problem.

However yesterday it happened again. The computer more or less froze with mouse movement being jagged and the hard drive whirring and clicking and the computer just conked out, and would not boot again.

The computer would just keep trying to boot windows and after 20 minutes or so would just BSOD. I was able to use my disc to force an automatic repair and now every third time it boots or so it will launch (and fail) an automatic repair.

I refreshed the system and was able to boot again, but the exact same problem occurred, though this time I was able to load task manager and check what was going on before the crash. The disk usage on one of my drives (the one not containing my OS) was at 100%, whereas the primary drive was at 0%. The combined transfer rate of all processes was 0.4Mb/s.

The computer crashed again and kept automatic repairing, I was able to boot into Safe Mode (which I can only do after the automatic repair takes its time to do sweet nothing). So I ran Chkdsk on both hard drives, and formatted (reset) the computer the long way.

I was able to boot up again, was 30 seconds in and the computer crashed. I then disconnected the troublesome hard drive, reset again and exact same problem. I am able to read all my files fine from Linux so the HDD should be alright. At the moment I'm in safe mode and quite annoyed.

Any help to rectify this would be appreciated.

Josh

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2013-06-03T11:14:43+00:00

    Sorry for the late response so you'll probably never read this.

    I have not solved the problem. I am running Linux and have been since January without a single issue. 

    The problem has to be Windows-specific, but nothing I can figure out - I tried Win 7 (which I previously ran for 2 years), Win 8, two new hard drives, 32GB of replacement RAM, a new CPU, new disc drive. Only thing I did not change is the motherboard, so I'm just building a new PC next week.

    My computer is very high spec (i7, 32GB RAM) but nothing more than an overpowered text editor in its current state. It has cost me a lot of money in both parts, useless support and loss of productivity.

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  2. Anonymous
    2013-02-26T16:42:01+00:00

    Hi wonder what was the solution to your problem.

    My computer also intermittently freezes, shows 100% on the c drive in task manager just before everything freezes.  mouse still moves though.  Happens whether running software or internet.  Running W8, pretty high spec computer.  Searched forums for solutions but really no real certain fix.  Any help welcomed.

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  3. Anonymous
    2013-01-04T02:25:00+00:00

    Okay, I cannot boot at all, except for the first time after a format. I have formatted 6 or 7 times now, running both Windows 8 and Windows 7. Safe mode still works without a glitch for days at a time, but normal mode is lucky to last 30 minutes.

    I have replaced both hard drives and my memory as well but the error keeps occurring.

    Here is the link to the copy of my SRtTrail log after the last unsuccessful automatic repair:

    http://pastebin.com/xahcdVHX

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  4. Anonymous
    2013-01-01T13:35:13+00:00

    Hi. Thanks for your reply.

    No I do not get any error messages and there have been no software changes on my PC for nearly a month.

    The problem does not persist in safe mode, so I shall give clean boot a shot. THank you.

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  5. Anonymous
    2012-12-31T07:44:15+00:00

    Hi Joshua,

    Welcome to Microsoft community and thanks for posting the question.

    As per the description, it seems you are facing issues with the intermediate system crashes.

    To assist you better I would appreciate if you could answer the following questions:

    1)     Have you made any recent hardware or software changes to your computer prior to the issue?

    2)     Do you get any error message / code?

    Follow the steps;

    Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) except mouse and the keyboard and then boot up.

    Method 1: Perform Clean Boot from Safe Mode.

    Step 1: Safe Mode

    Boot the computer in Safe mode and check if the issue persists. Follow these steps to start the computer in safe mode.

    Click the link and follow the steps “Windows Startup Settings (including safe mode)

    **http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode**

    Check if you face the same issue in safe mode. If the issue doesn’t persists in safe mode, the place the computer in clean boot and check.

    Step 2: Perform Clean Boot.

    To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

    **http://support.microsoft.com/kb/929135**


    Important : Reset the computer to start as usual.

    Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

    a)      Click Start button, type msconfig.exe in the Start Search box, and then press Enter.

    If you are prompted for an administrator password or for confirmation, you should type the password or click Continue.

    b)     On the General tab, click the Normal Startup option, and then click OK.

    c)      When you are prompted to restart the computer, click Restart.

    Also I suggest you to send us the Even Log

    Check the complete error message from Event Viewer.

    Event Viewer is an advanced tool that displays detailed information about significant events on your computer. It can be helpful when troubleshooting problems and errors with Windows and other programs.

    To open Event Viewer, follow these steps:

    a)      Press the ‘Windows + R’ key on the keyboard.

    b)      Select Event Viewer.

    c)       New Event Viewer window will popup.

    d)      On the Left hand side you can see Windows Logs.

    e)      Click on the Windows Logs.

    f)       Under Windows Log click on the Application.

    g)      Now you will able to see the complete error message.

    Copy the complete error message and paste it, so we check the complete error message.

    Also I suggest you send us the minidump files from the crashes.

    Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

     The following link has information on using Windows Live SkyDrive:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    This information should help. If you need further assistance regarding Windows, please post. We will be happy to help you.

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